Journal of the Academy of Marketing Science / Springer
Citation Profile [Updated: 2026-03-14 21:09:38]
5 Years H Index
50
Impact Factor (IF)
1.28
5 Years IF
1.96
Data available in this
report
[Raw
data] [50 most cited papers]
[50 most relevant papers]
[cites used to compute IF]
[Recent
citations ][Frequent citing
series ] [more data in
EconPapers]
[
trace new citations] [Missing
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Main indicators
Raw Data
| IF | AIF | CIF | IF5 | DOC | CDO | CIT | NCI | CCU | D2Y | C2Y | D5Y | C5Y | SC | %SC | CiY | II | AII | |
| 2016 | 0 | 0.5 | 0.43 | 0 | 53 | 53 | 1634 | 23 | 23 | 0 | 0 | 3 | 13 | 23 | 0.43 | 0.2 | ||
| 2017 | 1.58 | 0.52 | 1.33 | 1.58 | 56 | 109 | 1919 | 145 | 168 | 53 | 84 | 53 | 84 | 57 | 39.3 | 43 | 0.77 | 0.21 |
| 2018 | 1.76 | 0.53 | 1.68 | 1.76 | 62 | 171 | 1043 | 288 | 456 | 109 | 192 | 109 | 192 | 84 | 29.2 | 21 | 0.34 | 0.22 |
| 2019 | 1.43 | 0.54 | 1.83 | 1.61 | 65 | 236 | 1074 | 431 | 887 | 118 | 169 | 171 | 276 | 125 | 29 | 39 | 0.6 | 0.21 |
| 2020 | 1.75 | 0.64 | 3.12 | 2.39 | 65 | 301 | 1602 | 940 | 1827 | 127 | 222 | 236 | 564 | 150 | 16 | 101 | 1.55 | 0.3 |
| 2021 | 3.18 | 0.74 | 3.98 | 2.93 | 65 | 366 | 821 | 1455 | 3283 | 130 | 413 | 301 | 882 | 175 | 12 | 40 | 0.62 | 0.27 |
| 2022 | 3.37 | 0.73 | 4.04 | 2.81 | 66 | 432 | 522 | 1747 | 5030 | 130 | 438 | 313 | 881 | 260 | 14.9 | 32 | 0.48 | 0.22 |
| 2023 | 2.3 | 0.69 | 3.68 | 2.48 | 68 | 500 | 270 | 1840 | 6870 | 131 | 301 | 323 | 801 | 281 | 15.3 | 23 | 0.34 | 0.2 |
| 2024 | 2.09 | 0.81 | 3.39 | 2.41 | 92 | 592 | 105 | 2005 | 8875 | 134 | 280 | 329 | 793 | 316 | 15.8 | 43 | 0.47 | 0.23 |
| 2025 | 1.28 | 2.59 | 1.96 | 79 | 671 | 8 | 1741 | 10616 | 160 | 204 | 356 | 698 | 208 | 11.9 | 27 | 0.34 |
| IF: | Two years Impact Factor: C2Y / D2Y |
| AIF: | Average Impact Factor for all series in RePEc in year y |
| CIF: | Cumulative impact factor |
| IF5: | Five years Impact Factor: C5Y / D5Y |
| DOC: | Number of documents published in year y |
| CDO: | Cumulative number of documents published until year y |
| CIT: | Number of citations to papers published in year y |
| NCI: | Number of citations in year y |
| CCU: | Cumulative number of citations to papers published until year y |
| D2Y: | Number of articles published in y-1 plus y-2 |
| C2Y: | Cites in y to articles published in y-1 plus y-2 |
| D5Y: | Number of articles published in y-1 until y-5 |
| C5Y: | Cites in y to articles published in y-1 until y-5 |
| SC: | selft citations in y to articles published in y-1 plus y-2 |
| %SC: | Percentage of selft citations in y to articles published in y-1 plus y-2 |
| CiY: | Cites in year y to documents published in year y |
| II: | Immediacy Index: CiY / Documents. |
| AII: | Average Immediacy Index for series in RePEc in year y |
50 most cited documents in this series
| # | Year | Title | Cited |
|---|---|---|---|
| 1 | 2016 | Institutions and axioms: an extension and update of service-dominant logic. (2016). Vargo, Stephen L ; Lusch, Robert F. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:44:y:2016:i:1:d:10.1007_s11747-015-0456-3. Full description at Econpapers || Download paper | 503 |
| 2 | 2017 | Mirror, mirror on the wall: a comparative evaluation of composite-based structural equation modeling methods. (2017). Ringle, Christian ; Sarstedt, Marko ; Thiele, Kai Oliver ; Hair, Joseph F ; Tomas, G. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:45:y:2017:i:5:d:10.1007_s11747-017-0517-x. Full description at Econpapers || Download paper | 295 |
| 3 | 2016 | Discriminant validity testing in marketing: an analysis, causes for concern, and proposed remedies. (2016). Calantone, Roger ; Brady, Michael K ; Ramirez, Edward ; Voorhees, Clay M. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:44:y:2016:i:1:d:10.1007_s11747-015-0455-4. Full description at Econpapers || Download paper | 280 |
| 4 | 2017 | Customer engagement: the construct, antecedents, and consequences. (2017). Kumar, V ; Pansari, Anita. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:45:y:2017:i:3:d:10.1007_s11747-016-0485-6. Full description at Econpapers || Download paper | 265 |
| 5 | 2020 | How artificial intelligence will change the future of marketing. (2020). Bressgott, Timna ; Davenport, Thomas ; Grewal, Dhruv ; Guha, Abhijit. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:48:y:2020:i:1:d:10.1007_s11747-019-00696-0. Full description at Econpapers || Download paper | 246 |
| 6 | 2018 | Marketing survey research best practices: evidence and recommendations from a review of JAMS articles. (2018). Smith, Keith Marion ; Hulland, John ; Baumgartner, Hans. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:46:y:2018:i:1:d:10.1007_s11747-017-0532-y. Full description at Econpapers || Download paper | 181 |
| 7 | 2016 | Value co-creation: concept and measurement. (2016). Read, Stuart ; Ranjan, Kumar Rakesh. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:44:y:2016:i:3:d:10.1007_s11747-014-0397-2. Full description at Econpapers || Download paper | 178 |
| 8 | 2020 | The future of social media in marketing. (2020). Hadi, Rhonda ; Grewal, Lauren ; Appel, Gil ; Stephen, Andrew T. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:48:y:2020:i:1:d:10.1007_s11747-019-00695-1. Full description at Econpapers || Download paper | 137 |
| 9 | 2017 | The role of data privacy in marketing. (2017). Murphy, Patrick E ; Martin, Kelly D. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:45:y:2017:i:2:d:10.1007_s11747-016-0495-4. Full description at Econpapers || Download paper | 137 |
| 10 | 2020 | Customer experience: fundamental premises and implications for research. (2020). Becker, Larissa ; Jaakkola, Elina. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:48:y:2020:i:4:d:10.1007_s11747-019-00718-x. Full description at Econpapers || Download paper | 136 |
| 11 | 2017 | Customer experience management: toward implementing an evolving marketing concept. (2017). Jozi, Danijel ; Kuehnl, Christina ; Homburg, Christian. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:45:y:2017:i:3:d:10.1007_s11747-015-0460-7. Full description at Econpapers || Download paper | 135 |
| 12 | 2018 | Review articles: purpose, process, and structure. (2018). Palmatier, Robert W ; Houston, Mark B ; Hulland, John. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:46:y:2018:i:1:d:10.1007_s11747-017-0563-4. Full description at Econpapers || Download paper | 133 |
| 13 | 2021 | A strategic framework for artificial intelligence in marketing. (2021). Rust, Roland T ; Huang, Ming-Hui. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:49:y:2021:i:1:d:10.1007_s11747-020-00749-9. Full description at Econpapers || Download paper | 121 |
| 14 | 2021 | Understanding anthropomorphism in service provision: a meta-analysis of physical robots, chatbots, and other AI. (2021). Wunderlich, Nancy V ; Blut, Markus ; Brock, Christian ; Wang, Cheng. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:49:y:2021:i:4:d:10.1007_s11747-020-00762-y. Full description at Econpapers || Download paper | 120 |
| 15 | 2020 | The future of in-store technology. (2020). Noble, Stephanie M ; Nordfalt, Jens ; Grewal, Dhruv ; Roggeveen, Anne L. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:48:y:2020:i:1:d:10.1007_s11747-019-00697-z. Full description at Econpapers || Download paper | 102 |
| 16 | 2017 | Augmenting the eye of the beholder: exploring the strategic potential of augmented reality to enhance online service experiences. (2017). Hilken, Tim ; Chylinski, Mathew ; de Ruyter, KO ; Mahr, Dominik ; Keeling, Debbie I. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:45:y:2017:i:6:d:10.1007_s11747-017-0541-x. Full description at Econpapers || Download paper | 101 |
| 17 | 2020 | Explainable AI: from black box to glass box. (2020). Rai, Arun. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:48:y:2020:i:1:d:10.1007_s11747-019-00710-5. Full description at Econpapers || Download paper | 100 |
| 18 | 2019 | S-D logicâinformed customer engagement: integrative framework, revised fundamental propositions, and application to CRM. (2019). Chen, Tom ; Srivastava, Rajendra K ; Hollebeek, Linda D. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:47:y:2019:i:1:d:10.1007_s11747-016-0494-5. Full description at Econpapers || Download paper | 99 |
| 19 | 2017 | Toward a theory of customer engagement marketing. (2017). Arnold, Mark J ; Moffett, Jordan W ; Harmeling, Colleen M ; Carlson, Brad D. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:45:y:2017:i:3:d:10.1007_s11747-016-0509-2. Full description at Econpapers || Download paper | 89 |
| 20 | 2019 | Customer engagement in service. (2019). Kumar, V ; Gupta, Shaphali ; Pozza, Ilaria Dalla ; Rajan, Bharath. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:47:y:2019:i:1:d:10.1007_s11747-017-0565-2. Full description at Econpapers || Download paper | 89 |
| 21 | 2017 | Event study methodology in the marketing literature: an overview. (2017). Warren, Nooshin L ; Ertekin, Larisa ; Sorescu, Alina. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:45:y:2017:i:2:d:10.1007_s11747-017-0516-y. Full description at Econpapers || Download paper | 86 |
| 22 | 2017 | Innovating for sustainability: a framework for sustainable innovations and a model of sustainable innovations orientation. (2017). Varadarajan, Rajan. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:45:y:2017:i:1:d:10.1007_s11747-015-0461-6. Full description at Econpapers || Download paper | 85 |
| 23 | 2016 | Utilizing customer knowledge in innovation: antecedents and impact of customer involvement on new product performance. (2016). Wu, Fang ; Cui, Anna S. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:44:y:2016:i:4:d:10.1007_s11747-015-0433-x. Full description at Econpapers || Download paper | 85 |
| 24 | 2020 | A systematic review of brand transgression, service failure recovery and product-harm crisis: integration and guiding insights. (2020). Gregoire, Yany ; Khamitov, Mansur ; Suri, Anshu. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:48:y:2020:i:3:d:10.1007_s11747-019-00679-1. Full description at Econpapers || Download paper | 83 |
| 25 | 2017 | The effectiveness of celebrity endorsements: a meta-analysis. (2017). Matthes, Jorg ; Knoll, Johannes. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:45:y:2017:i:1:d:10.1007_s11747-016-0503-8. Full description at Econpapers || Download paper | 83 |
| 26 | 2020 | The future of technology and marketing: a multidisciplinary perspective. (2020). Kopalle, Praveen K ; Hulland, John ; Karahanna, Elena ; Grewal, Dhruv. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:48:y:2020:i:1:d:10.1007_s11747-019-00711-4. Full description at Econpapers || Download paper | 78 |
| 27 | 2019 | Endogeneity and marketing strategy research: an overview. (2019). Rutz, Oliver J ; Watson, George F. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:47:y:2019:i:3:d:10.1007_s11747-019-00630-4. Full description at Econpapers || Download paper | 72 |
| 28 | 2019 | Relationship journeys in the internet of things: a new framework for understanding interactions between consumers and smart objects. (2019). Novak, Thomas P ; Hoffman, Donna L. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:47:y:2019:i:2:d:10.1007_s11747-018-0608-3. Full description at Econpapers || Download paper | 69 |
| 29 | 2020 | Customer engagement in social media: a framework and meta-analysis. (2020). Herter, Marcia Maurer ; Santini, Fernando ; Pinto, Diego Costa ; Sampaio, Claudio Hoffmann ; Babin, Barry J ; Ladeira, Wagner Junior. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:48:y:2020:i:6:d:10.1007_s11747-020-00731-5. Full description at Econpapers || Download paper | 67 |
| 30 | 2017 | Can doing good lead to doing poorly? Firm value implications of CSR in the face of CSI. (2017). Hammerschmidt, Maik ; Lenz, Isabell ; Wetzel, Hauke A. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:45:y:2017:i:5:d:10.1007_s11747-016-0510-9. Full description at Econpapers || Download paper | 65 |
| 31 | 2019 | The consumer production journey: marketing to consumers as co-producers in the sharing economy. (2019). dellaert, benedict. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:47:y:2019:i:2:d:10.1007_s11747-018-0607-4. Full description at Econpapers || Download paper | 64 |
| 32 | 2020 | Conceptualizing the electronic word-of-mouth process: What we know and need to know about eWOM creation, exposure, and evaluation. (2020). Sotgiu, Francesca ; Valck, Kristine ; Rosario, Ana Babi. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:48:y:2020:i:3:d:10.1007_s11747-019-00706-1. Full description at Econpapers || Download paper | 64 |
| 33 | 2019 | Online relationship marketing. (2019). Weaven, Scott ; Steinhoff, Lena ; Kozlenkova, Irina V ; Arli, Denni. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:47:y:2019:i:3:d:10.1007_s11747-018-0621-6. Full description at Econpapers || Download paper | 63 |
| 34 | 2018 | Good, better, engaged? The effect of company-initiated customer engagement behavior on shareholder value. (2018). , Sander ; Verhoef, Peter C ; Doorn, Jenny. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:46:y:2018:i:3:d:10.1007_s11747-017-0539-4. Full description at Econpapers || Download paper | 63 |
| 35 | 2022 | Online influencer marketing. (2022). Palmatier, Robert W ; Gu, Flora F ; Leung, Fine F. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:50:y:2022:i:2:d:10.1007_s11747-021-00829-4. Full description at Econpapers || Download paper | 61 |
| 36 | 2017 | Marketing research on product-harm crises: a review, managerial implications, and an agenda for future research. (2017). Dekimpe, Marnik G ; Cleeren, Kathleen ; Heerde, Harald J. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:45:y:2017:i:5:d:10.1007_s11747-017-0558-1. Full description at Econpapers || Download paper | 61 |
| 37 | 2017 | The customer value proposition: evolution, development, and application in marketing. (2017). Frow, Pennie ; Eggert, Andreas ; Payne, Adrian. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:45:y:2017:i:4:d:10.1007_s11747-017-0523-z. Full description at Econpapers || Download paper | 60 |
| 38 | 2019 | The effects of scarcity on consumer decision journeys. (2019). Thompson, Debora ; John, Deborah Roedder ; Griskevicius, Vladas ; Mittal, Chiraag ; Oguinn, Thomas ; Roux, Caroline ; Bone, Sterling ; Shah, Anuj ; Hill, Ronald ; Hamilton, Rebecca ; Piff, Paul ; Zhu, Meng ; Chaplin, Lan Nguyen ; Goldsmith, Kelly. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:47:y:2019:i:3:d:10.1007_s11747-018-0604-7. Full description at Econpapers || Download paper | 59 |
| 39 | 2021 | Social media marketing strategy: definition, conceptualization, taxonomy, validation, and future agenda. (2021). Leonidou, Leonidas C ; Larimo, Jorma ; Li, Fangfang. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:49:y:2021:i:1:d:10.1007_s11747-020-00733-3. Full description at Econpapers || Download paper | 59 |
| 40 | 2020 | Technology readiness: a meta-analysis of conceptualizations of the construct and its impact on technology usage. (2020). Blut, Markus ; Wang, Cheng. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:48:y:2020:i:4:d:10.1007_s11747-019-00680-8. Full description at Econpapers || Download paper | 58 |
| 41 | 2020 | Accurately measuring willingness to pay for consumer goods: a meta-analysis of the hypothetical bias. (2020). , Tammo ; Schmidt, Jonas. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:48:y:2020:i:3:d:10.1007_s11747-019-00666-6. Full description at Econpapers || Download paper | 57 |
| 42 | 2018 | Unstructured data in marketing. (2018). Marinova, Detelina ; Balducci, Bitty. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:46:y:2018:i:4:d:10.1007_s11747-018-0581-x. Full description at Econpapers || Download paper | 57 |
| 43 | 2019 | Capabilities for market-shaping: triggering and facilitating increased value creation. (2019). Nenonen, Suvi ; Storbacka, Kaj ; Windahl, Charlotta. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:47:y:2019:i:4:d:10.1007_s11747-019-00643-z. Full description at Econpapers || Download paper | 57 |
| 44 | 2016 | Understanding loyalty program effectiveness: managing target and bystander effects. (2016). Palmatier, Robert W ; Steinhoff, Lena. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:44:y:2016:i:1:d:10.1007_s11747-014-0405-6. Full description at Econpapers || Download paper | 57 |
| 45 | 2020 | Personalized mobile marketing strategies. (2020). Luo, Xueming ; Tong, Siliang ; Xu, BO. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:48:y:2020:i:1:d:10.1007_s11747-019-00693-3. Full description at Econpapers || Download paper | 56 |
| 46 | 2019 | Effective customer journey design: consumersâ conception, measurement, and consequences. (2019). Jozic, Danijel ; Kuehnl, Christina ; Homburg, Christian. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:47:y:2019:i:3:d:10.1007_s11747-018-00625-7. Full description at Econpapers || Download paper | 55 |
| 47 | 2016 | Eco-friendly product development strategy: antecedents, outcomes, and contingent effects. (2016). Leonidou, Constantinos N ; Katsikeas, Constantine S ; Zeriti, Athina. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:44:y:2016:i:6:d:10.1007_s11747-015-0470-5. Full description at Econpapers || Download paper | 53 |
| 48 | 2017 | Firm capabilities and growth: the moderating role of market conditions. (2017). Morgan, Neil A ; Rego, Lopo L ; Feng, Hui. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:45:y:2017:i:1:d:10.1007_s11747-016-0472-y. Full description at Econpapers || Download paper | 51 |
| 49 | 2016 | Adaptive personalization using social networks. (2016). Chung, Tuck Siong ; Rust, Roland T ; Wedel, Michel. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:44:y:2016:i:1:d:10.1007_s11747-015-0441-x. Full description at Econpapers || Download paper | 50 |
| 50 | 2017 | Customer participation in services: domain, scope, and boundaries. (2017). Sivakumar, K ; Dong, Beibei. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:45:y:2017:i:6:d:10.1007_s11747-017-0524-y. Full description at Econpapers || Download paper | 50 |
50 most relevant documents in this series (papers most cited in the last two years)
| # | Year | Title | Cited |
|---|---|---|---|
| 1 | 2020 | How artificial intelligence will change the future of marketing. (2020). Bressgott, Timna ; Davenport, Thomas ; Grewal, Dhruv ; Guha, Abhijit. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:48:y:2020:i:1:d:10.1007_s11747-019-00696-0. Full description at Econpapers || Download paper | 103 |
| 2 | 2017 | Mirror, mirror on the wall: a comparative evaluation of composite-based structural equation modeling methods. (2017). Ringle, Christian ; Sarstedt, Marko ; Thiele, Kai Oliver ; Hair, Joseph F ; Tomas, G. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:45:y:2017:i:5:d:10.1007_s11747-017-0517-x. Full description at Econpapers || Download paper | 102 |
| 3 | 2016 | Institutions and axioms: an extension and update of service-dominant logic. (2016). Vargo, Stephen L ; Lusch, Robert F. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:44:y:2016:i:1:d:10.1007_s11747-015-0456-3. Full description at Econpapers || Download paper | 94 |
| 4 | 2016 | Discriminant validity testing in marketing: an analysis, causes for concern, and proposed remedies. (2016). Calantone, Roger ; Brady, Michael K ; Ramirez, Edward ; Voorhees, Clay M. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:44:y:2016:i:1:d:10.1007_s11747-015-0455-4. Full description at Econpapers || Download paper | 84 |
| 5 | 2021 | A strategic framework for artificial intelligence in marketing. (2021). Rust, Roland T ; Huang, Ming-Hui. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:49:y:2021:i:1:d:10.1007_s11747-020-00749-9. Full description at Econpapers || Download paper | 69 |
| 6 | 2017 | Customer engagement: the construct, antecedents, and consequences. (2017). Kumar, V ; Pansari, Anita. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:45:y:2017:i:3:d:10.1007_s11747-016-0485-6. Full description at Econpapers || Download paper | 66 |
| 7 | 2018 | Marketing survey research best practices: evidence and recommendations from a review of JAMS articles. (2018). Smith, Keith Marion ; Hulland, John ; Baumgartner, Hans. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:46:y:2018:i:1:d:10.1007_s11747-017-0532-y. Full description at Econpapers || Download paper | 63 |
| 8 | 2021 | Understanding anthropomorphism in service provision: a meta-analysis of physical robots, chatbots, and other AI. (2021). Wunderlich, Nancy V ; Blut, Markus ; Brock, Christian ; Wang, Cheng. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:49:y:2021:i:4:d:10.1007_s11747-020-00762-y. Full description at Econpapers || Download paper | 59 |
| 9 | 2020 | The future of social media in marketing. (2020). Hadi, Rhonda ; Grewal, Lauren ; Appel, Gil ; Stephen, Andrew T. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:48:y:2020:i:1:d:10.1007_s11747-019-00695-1. Full description at Econpapers || Download paper | 58 |
| 10 | 2020 | Customer experience: fundamental premises and implications for research. (2020). Becker, Larissa ; Jaakkola, Elina. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:48:y:2020:i:4:d:10.1007_s11747-019-00718-x. Full description at Econpapers || Download paper | 48 |
| 11 | 2022 | Online influencer marketing. (2022). Palmatier, Robert W ; Gu, Flora F ; Leung, Fine F. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:50:y:2022:i:2:d:10.1007_s11747-021-00829-4. Full description at Econpapers || Download paper | 44 |
| 12 | 2018 | Review articles: purpose, process, and structure. (2018). Palmatier, Robert W ; Houston, Mark B ; Hulland, John. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:46:y:2018:i:1:d:10.1007_s11747-017-0563-4. Full description at Econpapers || Download paper | 38 |
| 13 | 2017 | Customer experience management: toward implementing an evolving marketing concept. (2017). Jozi, Danijel ; Kuehnl, Christina ; Homburg, Christian. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:45:y:2017:i:3:d:10.1007_s11747-015-0460-7. Full description at Econpapers || Download paper | 38 |
| 14 | 2020 | Explainable AI: from black box to glass box. (2020). Rai, Arun. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:48:y:2020:i:1:d:10.1007_s11747-019-00710-5. Full description at Econpapers || Download paper | 37 |
| 15 | 2022 | Revisiting Gaussian copulas to handle endogenous regressors. (2022). Becker, Jan-Michael ; Proksch, Dorian ; Ringle, Christian M. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:50:y:2022:i:1:d:10.1007_s11747-021-00805-y. Full description at Econpapers || Download paper | 36 |
| 16 | 2020 | Customer engagement in social media: a framework and meta-analysis. (2020). Herter, Marcia Maurer ; Santini, Fernando ; Pinto, Diego Costa ; Sampaio, Claudio Hoffmann ; Babin, Barry J ; Ladeira, Wagner Junior. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:48:y:2020:i:6:d:10.1007_s11747-020-00731-5. Full description at Econpapers || Download paper | 35 |
| 17 | 2020 | A systematic review of brand transgression, service failure recovery and product-harm crisis: integration and guiding insights. (2020). Gregoire, Yany ; Khamitov, Mansur ; Suri, Anshu. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:48:y:2020:i:3:d:10.1007_s11747-019-00679-1. Full description at Econpapers || Download paper | 34 |
| 18 | 2020 | The future of in-store technology. (2020). Noble, Stephanie M ; Nordfalt, Jens ; Grewal, Dhruv ; Roggeveen, Anne L. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:48:y:2020:i:1:d:10.1007_s11747-019-00697-z. Full description at Econpapers || Download paper | 31 |
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| 26 | 2021 | Social media marketing strategy: definition, conceptualization, taxonomy, validation, and future agenda. (2021). Leonidou, Leonidas C ; Larimo, Jorma ; Li, Fangfang. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:49:y:2021:i:1:d:10.1007_s11747-020-00733-3. Full description at Econpapers || Download paper | 25 |
| 27 | 2019 | S-D logicâinformed customer engagement: integrative framework, revised fundamental propositions, and application to CRM. (2019). Chen, Tom ; Srivastava, Rajendra K ; Hollebeek, Linda D. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:47:y:2019:i:1:d:10.1007_s11747-016-0494-5. Full description at Econpapers || Download paper | 25 |
| 28 | 2022 | Artificial intelligence focus and firm performance. (2022). Mishra, Sagarika ; Ewing, Michael T ; Cooper, Holly B. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:50:y:2022:i:6:d:10.1007_s11747-022-00876-5. Full description at Econpapers || Download paper | 24 |
| 29 | 2022 | Reimagining marketing strategy: driving the debate on grand challenges. (2022). Montecchi, Matteo ; Ruyter, KO ; Plangger, Kirk ; Keeling, Debbie Isobel ; Dahl, Darren W ; Scott, Maura L. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:50:y:2022:i:1:d:10.1007_s11747-021-00806-x. Full description at Econpapers || Download paper | 23 |
| 30 | 2020 | Technology readiness: a meta-analysis of conceptualizations of the construct and its impact on technology usage. (2020). Blut, Markus ; Wang, Cheng. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:48:y:2020:i:4:d:10.1007_s11747-019-00680-8. Full description at Econpapers || Download paper | 23 |
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| 32 | 2017 | Augmenting the eye of the beholder: exploring the strategic potential of augmented reality to enhance online service experiences. (2017). Hilken, Tim ; Chylinski, Mathew ; de Ruyter, KO ; Mahr, Dominik ; Keeling, Debbie I. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:45:y:2017:i:6:d:10.1007_s11747-017-0541-x. Full description at Econpapers || Download paper | 23 |
| 33 | 2020 | Conceptualizing the electronic word-of-mouth process: What we know and need to know about eWOM creation, exposure, and evaluation. (2020). Sotgiu, Francesca ; Valck, Kristine ; Rosario, Ana Babi. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:48:y:2020:i:3:d:10.1007_s11747-019-00706-1. Full description at Econpapers || Download paper | 23 |
| 34 | 2022 | Artificial empathy in marketing interactions: Bridging the human-AI gap in affective and social customer experience. (2022). Liu-Thompkins, Yuping ; Okazaki, Shintaro. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:50:y:2022:i:6:d:10.1007_s11747-022-00892-5. Full description at Econpapers || Download paper | 23 |
| 35 | 2021 | Conversational robo advisors as surrogates of trust: onboarding experience, firm perception, and consumer financial decision making. (2021). Hildebrand, Christian ; Bergner, Anouk. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:49:y:2021:i:4:d:10.1007_s11747-020-00753-z. Full description at Econpapers || Download paper | 22 |
| 36 | 2023 | The impact of voluntary sustainability reporting on firm value: Insights from signaling theory. (2023). Friske, Wesley ; Hoelscher, Seth A ; Nikolov, Atanas Nik. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:51:y:2023:i:2:d:10.1007_s11747-022-00879-2. Full description at Econpapers || Download paper | 21 |
| 37 | 2021 | Digital business capability: its impact on firm and customer performance. (2021). Wielgos, Dominik M ; Kuehnl, Christina ; Homburg, Christian. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:49:y:2021:i:4:d:10.1007_s11747-021-00771-5. Full description at Econpapers || Download paper | 21 |
| 38 | 2020 | The future of technology and marketing: a multidisciplinary perspective. (2020). Kopalle, Praveen K ; Hulland, John ; Karahanna, Elena ; Grewal, Dhruv. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:48:y:2020:i:1:d:10.1007_s11747-019-00711-4. Full description at Econpapers || Download paper | 21 |
| 39 | 2016 | Utilizing customer knowledge in innovation: antecedents and impact of customer involvement on new product performance. (2016). Wu, Fang ; Cui, Anna S. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:44:y:2016:i:4:d:10.1007_s11747-015-0433-x. Full description at Econpapers || Download paper | 20 |
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| 41 | 2019 | Relationship journeys in the internet of things: a new framework for understanding interactions between consumers and smart objects. (2019). Novak, Thomas P ; Hoffman, Donna L. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:47:y:2019:i:2:d:10.1007_s11747-018-0608-3. Full description at Econpapers || Download paper | 19 |
| 42 | 2017 | The effectiveness of celebrity endorsements: a meta-analysis. (2017). Matthes, Jorg ; Knoll, Johannes. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:45:y:2017:i:1:d:10.1007_s11747-016-0503-8. Full description at Econpapers || Download paper | 19 |
| 43 | 2020 | Customer satisfaction and firm performance: insights from over a quarter century of empirical research. (2020). Varadarajan, Rajan ; Szymanski, David M ; Otto, Ashley S. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:48:y:2020:i:3:d:10.1007_s11747-019-00657-7. Full description at Econpapers || Download paper | 18 |
| 44 | 2019 | Effective customer journey design: consumersâ conception, measurement, and consequences. (2019). Jozic, Danijel ; Kuehnl, Christina ; Homburg, Christian. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:47:y:2019:i:3:d:10.1007_s11747-018-00625-7. Full description at Econpapers || Download paper | 18 |
| 45 | 2023 | Emergence in marketing: an institutional and ecosystem framework. (2023). Koskela-Huotari, Kaisa ; Kjellberg, Hans ; Polese, Francesco ; Sarno, Debora ; Vaughan, Claudia ; Nenonen, Suvi ; Vargo, Stephen L ; Peters, Linda. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:51:y:2023:i:1:d:10.1007_s11747-022-00849-8. Full description at Econpapers || Download paper | 18 |
| 46 | 2023 | Trust in blockchain-enabled exchanges: Future directions in blockchain marketing. (2023). Tan, Teck Ming ; Saraniemi, Saila. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:51:y:2023:i:4:d:10.1007_s11747-022-00889-0. Full description at Econpapers || Download paper | 18 |
| 47 | 2018 | Unstructured data in marketing. (2018). Marinova, Detelina ; Balducci, Bitty. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:46:y:2018:i:4:d:10.1007_s11747-018-0581-x. Full description at Econpapers || Download paper | 18 |
| 48 | 2020 | Consumer effects of front-of-package nutrition labeling: an interdisciplinary meta-analysis. (2020). Sotgiu, Francesca ; Ikonen, Iina ; Aydinli, Aylin. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:48:y:2020:i:3:d:10.1007_s11747-019-00663-9. Full description at Econpapers || Download paper | 18 |
| 49 | 2020 | Why systematic review papers and meta-analyses matter: an introduction to the special issue on generalizations in marketing. (2020). Houston, Mark B ; Hulland, John. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:48:y:2020:i:3:d:10.1007_s11747-020-00721-7. Full description at Econpapers || Download paper | 17 |
| 50 | 2017 | Innovating for sustainability: a framework for sustainable innovations and a model of sustainable innovations orientation. (2017). Varadarajan, Rajan. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:45:y:2017:i:1:d:10.1007_s11747-015-0461-6. Full description at Econpapers || Download paper | 17 |
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| 2025 | Enhancing Customer Experience Through IIoT-Driven Coopetition: A Service-Dominant Logic Approach in Networks. (2025). Marques, Antonio J ; da Silva, Agostinho Antunes. In: Logistics. RePEc:gam:jlogis:v:9:y:2025:i:2:p:75-:d:1678254. Full description at Econpapers || Download paper | |
| 2025 | Designing an information technology-enabled framework in the retail service ecosystem. (2025). Shamim, Amjad ; Thaichon, Park ; Quach, Sara ; Siddique, Junaid ; Abid, Muhammad Farrukh. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:215:y:2025:i:c:s004016252500109x. Full description at Econpapers || Download paper | |
| 2025 | Striking dynamic balance between functional and structural sustainability in service ecosystems. (2025). Braathen, Petter. In: AMS Review. RePEc:spr:amsrev:v:15:y:2025:i:1:d:10.1007_s13162-025-00305-0. Full description at Econpapers || Download paper | |
| 2025 | Beyond incrementalism: A regenerative learning model for sustainable marketing and service ecosystems. (2025). Khalil, Fares Georges. In: AMS Review. RePEc:spr:amsrev:v:15:y:2025:i:1:d:10.1007_s13162-025-00306-z. Full description at Econpapers || Download paper | |
| 2025 | Theories of sustainability: Re-imagining a marketing-indigenous understanding of sustainability. (2025). Fehrer, Julia ; Tronvoll, Brd ; Peterson, Mark. In: AMS Review. RePEc:spr:amsrev:v:15:y:2025:i:1:d:10.1007_s13162-025-00320-1. Full description at Econpapers || Download paper | |
| 2025 | Conceptualizing hybrid intelligent service ecosystems. (2025). Bartelheimer, Christian ; Li, Mahei Manhai ; Heinz, Daniel ; Hnigsberg, Sarah ; Siemon, Dominik ; Peters, Christoph ; Strohmann, Timo ; Poeppelbuss, Jens. In: Electronic Markets. RePEc:spr:elmark:v:35:y:2025:i:1:d:10.1007_s12525-025-00798-4. Full description at Econpapers || Download paper | |
| 2025 | From i-level to g-level to s-level change: New methods for a new mindset for consumer researchers. (2025). Risselada, Hans ; Bolderdijk, Jan Willem ; Grinstein, Amir. In: Journal of Business Research. RePEc:eee:jbrese:v:198:y:2025:i:c:s0148296325003157. Full description at Econpapers || Download paper | |
| 2025 | Consumer acceptance of social robots in domestic settings: A human-robot interaction perspective. (2025). Chang, Yaping ; Yang, Tangwutu ; Yu, Zhihao ; Gao, Yajie. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:82:y:2025:i:c:s0969698924003710. Full description at Econpapers || Download paper | |
| 2025 | Cobotic service teams and power dynamics: Understanding and mitigating unintended consequences of human-robot collaboration in healthcare services. (2025). Shanks, Ilana ; Scott, Maura L ; Mende, Martin ; Doorn, Jenny ; Grewal, Dhruv. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:53:y:2025:i:2:d:10.1007_s11747-024-01004-1. Full description at Econpapers || Download paper | |
| 2025 | Service marketing mix and customer engagement: A meta-analysis. (2025). Shainesh, G ; Ranjan, Kumar Rakesh ; Rohit, Sudeep. In: Journal of Business Research. RePEc:eee:jbrese:v:194:y:2025:i:c:s0148296325001869. Full description at Econpapers || Download paper | |
| 2025 | Unintended consequences of service robots â Recent progress and future research directions. (2025). Paluch, Stefanie ; Kunz, Werner ; Jayawardhena, Chanaka ; Wirtz, Jochen ; Pitardi, Valentina ; Heirati, Nima. In: Journal of Business Research. RePEc:eee:jbrese:v:194:y:2025:i:c:s0148296325001894. Full description at Econpapers || Download paper | |
| 2025 | Social avoidance needs boost AIs nonsocial attribute valuation in secret consumption. (2025). Li, Jian ; Zhao, Jingdi ; Huang, Jinsong. In: Technology in Society. RePEc:eee:teinso:v:81:y:2025:i:c:s0160791x25000077. Full description at Econpapers || Download paper | |
| 2025 | The impact of service agent type on satisfaction in green purchasing: A comparative study of AI and human agents. (2025). Yi, Youjae ; Choi, Sunhwa. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:87:y:2025:i:c:s0969698925001341. Full description at Econpapers || Download paper | |
| 2025 | Understanding consumer responses to robot roles in human-robot service collaboration. (2025). Yang, Tangwutu ; Li, YI ; Chang, Yaping. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:87:y:2025:i:c:s0969698925001869. Full description at Econpapers || Download paper | |
| 2025 | Measuring an âextended viewâ of corporate citizenship: manifestations drawn from scale development, refinement and validation. (2025). Gulati, Twinkle ; Shankar, Siddharatha. In: Quality & Quantity: International Journal of Methodology. RePEc:spr:qualqt:v:59:y:2025:i:4:d:10.1007_s11135-025-02166-y. Full description at Econpapers || Download paper | |
| 2025 | When and how digital novel technologies matter to firm marketing performance. (2025). Gnizy, Itzhak. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:13:y:2025:i:1:d:10.1057_s41270-024-00288-0. Full description at Econpapers || Download paper | |
| 2025 | Unravelling the customer journey: A conceptual framework and research agenda. (2025). Mele, Cristina ; Spena, Tiziana Russo ; di Bernardo, Irene ; Hollebeek, Linda D. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:211:y:2025:i:c:s0040162524007145. Full description at Econpapers || Download paper | |
| 2025 | Responsible stakeholder engagement marketing. (2025). Sharma, Amalesh ; Hollebeek, Linda D ; Kumar, V ; Srivastava, Rajendra K ; Rajan, Bharath. In: Journal of Business Research. RePEc:eee:jbrese:v:189:y:2025:i:c:s0148296324006477. Full description at Econpapers || Download paper | |
| 2025 | Design-Oriented stakeholder engagement in service ecosystems. (2025). Ottosson, Mikael ; Flaig, Alexander ; Guyader, Hugo. In: Journal of Business Research. RePEc:eee:jbrese:v:191:y:2025:i:c:s0148296325000785. Full description at Econpapers || Download paper | |
| 2025 | Examining the customer experience in the metaverse retail revolution. (2025). Gleim, Mark R ; Ferrell, O C ; Gabler, Colin ; McCullough, Heath. In: Journal of Business Research. RePEc:eee:jbrese:v:186:y:2025:i:c:s0148296324005496. Full description at Econpapers || Download paper | |
| 2025 | Exploring purchase intention in metaverse retailing: Insights from an automotive platform. (2025). Lv, Yang ; Zhang, Haowei ; Urbonavicius, Sigitas ; Behl, Abhishek ; Hollebeek, Linda D. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:82:y:2025:i:c:s0969698924004405. Full description at Econpapers || Download paper | |
| 2025 | Identifying the metaverse value recipe(s) affecting customer engagement and well-being in retailing. (2025). Quaddus, Mohammed ; Sadeque, Saalem ; Singh, Gaganpreet ; Roy, Sanjit K ; Apostolidis, Chrysostomos. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:210:y:2025:i:c:s0040162524006681. Full description at Econpapers || Download paper | |
| 2025 | There is business like show business! What marketing scholars and managers can learn from 40 years of entertainment science research. (2025). Hennig-Thurau, Thorsten ; Kupfer, Ann-Kristin ; Behrens, Ronny. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:53:y:2025:i:3:d:10.1007_s11747-024-01057-2. Full description at Econpapers || Download paper | |
| 2025 | Unveiling virtual interactive marketplaces: Shopping motivations in the Metaverse through the lens of uses and gratifications theory. (2025). Sivathanu, Brijesh ; Rana, Nripendra P ; Pillai, Rajasshrie. In: Journal of Business Research. RePEc:eee:jbrese:v:190:y:2025:i:c:s0148296325000426. Full description at Econpapers || Download paper | |
| 2025 | What drives metaverse retail environments (non)usage? A behavioral reasoning theory perspective. (2025). Shahid, Shadma ; Ashraf, Abdul Rehman ; Nadeem, Waqar. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:212:y:2025:i:c:s0040162524007431. Full description at Econpapers || Download paper | |
| 2025 | Business model innovation in the age of metaverse. (2025). Qiu, Zhenyu ; Zhao, Chenfang ; Liu, Jianyi. In: Technovation. RePEc:eee:techno:v:143:y:2025:i:c:s0166497225000574. Full description at Econpapers || Download paper | |
| 2025 | Beyond exposure: The influence of user tasks and induced presence on product placement effectiveness in virtual environments. (2025). Lamberti, Lucio ; di Paolo, Francesco ; di Dalmazi, Michele ; Mandolfo, Marco. In: Journal of Business Research. RePEc:eee:jbrese:v:197:y:2025:i:c:s014829632500308x. Full description at Econpapers || Download paper | |
| 2025 | Digital daydreams: Exploring consumer motivations for engaging with the metaverse. (2025). Soni, Sigma ; Arora, Parvinder ; Kasilingam, Dharun ; Jain, Varsha. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:85:y:2025:i:c:s0969698925000736. Full description at Econpapers || Download paper | |
| 2025 | Emerging technologies for basic human needs: A TCCM approach to systematically reviewing metaverse intervened wellness. (2025). Kaur, Pawandeep ; Prakash, Gyan ; Agarwal, Reeti ; Virmani, Naveen ; Alghafes, Rsha. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:217:y:2025:i:c:s0040162525002215. Full description at Econpapers || Download paper | |
| 2025 | Leveling up coolness: how VR gamification drives experiential values. (2025). Stein, Felicitas ; Guerreiro, Joao ; Correia, Sandra Maria ; Rodrigues, Mariana Berga. In: Journal of Brand Management. RePEc:pal:jobman:v:32:y:2025:i:5:d:10.1057_s41262-025-00390-3. Full description at Econpapers || Download paper | |
| 2025 | Virtual Experiences, Real Memories? A Study on Information Recall and Recognition in the Metaverse. (2025). Chen, Juan ; Gama, Filipe ; Korkeila, Henry ; Hamari, Juho. In: Information Systems Frontiers. RePEc:spr:infosf:v:27:y:2025:i:3:d:10.1007_s10796-024-10500-2. Full description at Econpapers || Download paper | |
| 2025 | Evaluating the Role of Metaverse Interactive Technologies in Turkey and Lithuania for a Clean and Sustainable Environment in the Leisure Sector. (2025). Vigricas, Egidijus ; Perkumien, Dalia ; Atalay, Ahmet ; Vagdiene, Biruta ; Iuldien, Dovil ; Kema, Mindaugas. In: Sustainability. RePEc:gam:jsusta:v:17:y:2025:i:20:p:9286-:d:1774924. Full description at Econpapers || Download paper | |
| 2025 | Navigating the enterprise metaverse: How virtual reality affects business agility and meeting outcomes. (2025). Henke, Andr ; Hennig-Thurau, Thorsten ; Aliman, Dorothea Nilusha. In: Business Horizons. RePEc:eee:bushor:v:68:y:2025:i:5:p:575-588. Full description at Econpapers || Download paper | |
| 2025 | Exploring the adverse effects of the metaverse on usersâ¬â¢ psychological well-being and Self-Esteem: A mixed-methods study. (2025). Nkoulou, Gustave Florentin ; Jia, Yue. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:86:y:2025:i:c:s0969698925001006. Full description at Econpapers || Download paper | |
| 2025 | Awe-inspired experience in the metaverse: A multi-study investigation. (2025). Lim, Weng Marc ; Joshi, Nisarg ; Kautish, Pradeep. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:87:y:2025:i:c:s0969698925001699. Full description at Econpapers || Download paper | |
| 2025 | Customer insights for innovation : A framework and research agenda for marketing. (2025). Camacho, Nuno ; Guitart, Ivan ; Cabooter, Elke ; Stremersch, Stefan. In: Post-Print. RePEc:hal:journl:hal-04731671. Full description at Econpapers || Download paper | |
| 2025 | Customer insights for innovation: A framework and research agenda for marketing. (2025). Camacho, Nuno ; Guitart, Ivan A ; Cabooter, Elke ; Stremersch, Stefan. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:53:y:2025:i:1:d:10.1007_s11747-024-01051-8. Full description at Econpapers || Download paper | |
| 2025 | The effects of human-like social cues on social responses towards text-based conversational agentsâa meta-analysis. (2025). Klein, Stefanie Helene. In: Humanities and Social Sciences Communications. RePEc:pal:palcom:v:12:y:2025:i:1:d:10.1057_s41599-025-05618-w. Full description at Econpapers || Download paper | |
| 2025 | AI assistant is my new best friend! Role of emotional disclosure, performance expectations and intention to reuse. (2025). Ishaq, Muhammad Ishtiaq ; Affandi, Sana ; Ahmad, Rehan ; Talpur, Qurat-ul-ain, ; Raza, Ali. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:82:y:2025:i:c:s0969698924003837. Full description at Econpapers || Download paper | |
| 2025 | The impact of multimodal information features of short sales videos on consumer engagement behavior: A multi-method approach. (2025). Huang, Weiling ; Xiao, Quan ; Li, Xia ; Qu, LU. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:82:y:2025:i:c:s0969698924004326. Full description at Econpapers || Download paper | |
| 2025 | Chatbots at the frontline: Unveiling antecedents of customersâ¬â¢ willingness to accept chatbot intervention in service recovery. (2025). Chih, Wen-Hai ; Wang, Kai-Yu ; Banda, Hope Wilfred. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:84:y:2025:i:c:s0969698925000335. Full description at Econpapers || Download paper | |
| 2025 | From AI Adoption to ESG in Industrial B2B Marketing: An Integrated Multi-Theory Model. (2025). Abrudan, Claudiu Ioan ; Bacali, Laura ; Riti, Raul Ionu. In: Sustainability. RePEc:gam:jsusta:v:17:y:2025:i:19:p:8595-:d:1757564. Full description at Econpapers || Download paper | |
| 2025 | Exploring user acceptance of physical intelligent assistants: A study on AI-powered eyewear. (2025). Nkoulou, Gustave Florentin ; Niu, Ben. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:220:y:2025:i:c:s0040162525003312. Full description at Econpapers || Download paper | |
| 2025 | Navigating the green wave: Understanding behavioral antecedents of sustainable cryptocurrency investment. (2025). ben Arfi, Wissal ; Tiberius, Victor ; Khvatova, Tatiana ; Ammari, Aymen ; Drgan, George Bogdan. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:210:y:2025:i:c:s0040162524007078. Full description at Econpapers || Download paper | |
| 2025 | Incentives in decentralised autonomous organisations. (2025). Shalpegin, Timofey ; Piyarisi, Mevni Manarangi. In: International Journal of Production Economics. RePEc:eee:proeco:v:280:y:2025:i:c:s0925527324003293. Full description at Econpapers || Download paper | |
| 2025 | Beyond and beneath the Metaverse dazzle: The interplay of VR and blockchain-based social exchanges and affordances in determining NFT trading user experience. (2025). Basu, Bibaswan ; Mandal, Subhadeep ; Kar, Arpan Kumar. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:84:y:2025:i:c:s0969698924004764. Full description at Econpapers || Download paper | |
| 2025 | Blockchain meets luxury: The role of NFT authentication in luxury retail platforms. (2025). Kang, Jiyun ; Jang, Jisu. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:84:y:2025:i:c:s0969698925000414. Full description at Econpapers || Download paper | |
| 2025 | Exploring the impact of metaverse adoption on sustainability outcomes in retail organizations: A dynamic capabilities view perspective. (2025). Pattanayak, Sirsha ; Ramkumar, M ; Papadopoulos, Thanos. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:217:y:2025:i:c:s0040162525002203. Full description at Econpapers || Download paper | |
| 2025 | On the role of provenance in NFT trades. (2025). Xie, Ying ; Haruvy, Ernan ; Alavi, Soogand. In: International Journal of Research in Marketing. RePEc:eee:ijrema:v:42:y:2025:i:3:p:610-625. Full description at Econpapers || Download paper | |
| 2025 | The effect of blockchain implementation on supply chain disputes. (2025). Tian, Min ; Huo, Baofeng ; Lyu, Xiaoqi. In: International Journal of Production Economics. RePEc:eee:proeco:v:288:y:2025:i:c:s0925527325001938. Full description at Econpapers || Download paper | |
| 2025 | A process model of governance adaptation and performance outcomes in e-commerce permissioned blockchain networks. (2025). Badi, Sulafa ; Naidoo, Livashnee. In: International Journal of Production Economics. RePEc:eee:proeco:v:288:y:2025:i:c:s092552732500194x. Full description at Econpapers || Download paper | |
| 2025 | The interactive effect of recommendation subjects and message types on consumers suboptimal food purchase intentions. (2025). Li, Sinan ; Huang, Xinmin ; Sheng, Yunying ; Chen, Kai. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:84:y:2025:i:c:s096969892400496x. Full description at Econpapers || Download paper | |
| 2025 | Artificial intelligence versus human service agents: How their presence shapes consumer information privacy concerns. (2025). Siemon, Dominik ; Morana, Stefan ; Sohn, Stefanie ; Labrecque, Lauren. In: Journal of Retailing. RePEc:eee:jouret:v:101:y:2025:i:2:p:263-278. Full description at Econpapers || Download paper | |
| 2025 | âServantâ versus âPartnerâ: Investigating the effect of service robot personas on customer misbehavior. (2025). Xie, Lishan ; Lei, Shaohui. In: Journal of Business Research. RePEc:eee:jbrese:v:199:y:2025:i:c:s0148296325003728. Full description at Econpapers || Download paper | |
| 2025 | Managing change when integrating artificial intelligence (AI) into the retail value chain: The AI implementation compass. (2025). Oosthuizen, Kim ; Botha, Elsamari ; Robertson, Jeandri ; Montecchi, Matteo. In: Journal of Business Research. RePEc:eee:jbrese:v:189:y:2025:i:c:s0148296325000219. Full description at Econpapers || Download paper | |
| 2025 | Artificial intelligence in customer relationship management: A systematic framework for a successful integration. (2025). Ledro, Cristina ; Nosella, Anna ; Vinelli, Andrea ; Pozza, Ilaria Dalla ; Souverain, Thomas. In: Journal of Business Research. RePEc:eee:jbrese:v:199:y:2025:i:c:s0148296325003546. Full description at Econpapers || Download paper | |
| 2025 | The time-healing effects: A multi-method study on how time affects consumersâ attitude change following the occurrence of brand scandals. (2025). Li, Shaobo Kevin ; Liu, Yan ; Zhang, Heng. In: Journal of Business Research. RePEc:eee:jbrese:v:189:y:2025:i:c:s0148296325000256. Full description at Econpapers || Download paper | |
| 2025 | In-store technology personalization: A typology and research agenda based on type of automation and data collection. (2025). Baltin, Anne-Sophie ; de Regt, Anouk ; Henkel, Sven ; Merfeld, Katrin ; Klein, Jan F. In: Journal of Business Research. RePEc:eee:jbrese:v:191:y:2025:i:c:s0148296325000591. Full description at Econpapers || Download paper | |
| 2025 | AI-capable relationship marketing: Shaping the future of customer relationships. (2025). Roy, Sanjit K ; Tehrani, Ali N ; Pandit, Ameet ; Apostolidis, Chrysostomos ; Ray, Subhasis. In: Journal of Business Research. RePEc:eee:jbrese:v:192:y:2025:i:c:s0148296325001328. Full description at Econpapers || Download paper | |
| 2025 | Influencer marketing unlocked: Understanding the value chains driving the creator economy. (2025). Lans, Ralf ; Kannan, P K ; Hofstetter, Reto ; Haenlein, Michael ; Zhang, Lingling ; Donkers, Bas ; Yang, Jeremy ; Beichert, Maximilian ; Shapira, Daniel ; Rosario, Ana Babi ; Muller, Eitan ; Libai, Barak ; Mayzlin, Dina ; Lanz, Andreas. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:53:y:2025:i:1:d:10.1007_s11747-024-01073-2. Full description at Econpapers || Download paper | |
| 2025 | Automated Video Analytics in Marketing Research: A Systematic Literature Review and a Novel Multimodal Large Language Model Method.. (2025). Schraml, Christopher. In: OSF Preprints. RePEc:osf:osfxxx:63nbc_v1. Full description at Econpapers || Download paper | |
| 2025 | Consumers demand transparency⦠but do they actually engage? Exploring motives and interactions with brand transparency information. (2025). Sansome, Kate ; Conduit, Jodie ; Wilkie, Dean. In: Journal of Business Research. RePEc:eee:jbrese:v:194:y:2025:i:c:s0148296325002097. Full description at Econpapers || Download paper | |
| 2025 | Factors affecting the inference of manipulative intent in influencer marketing. (2025). Alsaad, Abdallah ; Al-Okaily, Manaf. In: Technology in Society. RePEc:eee:teinso:v:81:y:2025:i:c:s0160791x25000661. Full description at Econpapers || Download paper | |
| 2025 | A meta-analysis of the effects of sponsorship disclosure in influencer marketing. (2025). Zhao, Hong ; Liu, Xia. In: Marketing Letters. RePEc:kap:mktlet:v:36:y:2025:i:3:d:10.1007_s11002-024-09757-z. Full description at Econpapers || Download paper | |
| 2025 | Toward a theory of consumer digital trust: Meta-analytic evidence of its role in the effectiveness of user-generated content. (2025). Hochstein, Rachel E ; Harmeling, Colleen M ; Perko, Taylor. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:53:y:2025:i:4:d:10.1007_s11747-023-00982-y. Full description at Econpapers || Download paper | |
| 2025 | Decoding virtual influencer endorsement using machine learning: The role of virtual influencer, posting, and disclosure characteristics. (2025). Wang, Xinchun ; Chen, Junjie ; Zhang, Longyun ; Xia, Hui. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:87:y:2025:i:c:s0969698925001456. Full description at Econpapers || Download paper | |
| 2025 | Engaged to Gain: How psychological needs drive integrative benefits via online customer engagement. (2025). Sreen, Naman ; Chakrabarti, Somnath ; Roopak, Roopendra. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:87:y:2025:i:c:s0969698925001626. Full description at Econpapers || Download paper | |
| 2025 | Revenue distribution in streaming. (2025). Gonalves-Dosantos, Juan Carlos ; Snchez-Soriano, Joaqun ; Martnez, Ricardo. In: Omega. RePEc:eee:jomega:v:132:y:2025:i:c:s030504832400197x. Full description at Econpapers || Download paper | |
| 2025 | Measuring success in streaming platforms. (2025). Sánchez-Soriano, JoaquÃn ; Martinez, Ricardo ; Gonalves-Dosantos, Juan Carlos ; Martnez, Ricardo ; Snchez-Soriano, Joaqun. In: Journal of Economic Behavior & Organization. RePEc:eee:jeborg:v:232:y:2025:i:c:s0167268125000617. Full description at Econpapers || Download paper | |
| 2025 | Leveraging AI-generated and human-generated content for maximized user engagement in contentpreneursâ innovation and creativity. (2025). Stanikzai, Eshaq M ; Mittal, Ella. In: Journal of Innovation and Entrepreneurship. RePEc:spr:joiaen:v:14:y:2025:i:1:d:10.1186_s13731-025-00529-1. Full description at Econpapers || Download paper | |
| 2025 | Fraud-Proof Revenue Division on Subscription Platforms. (2025). Neoh, Tzeh Yuan ; Ghosh, Abheek ; Teh, Nicholas ; Tyrovolas, Giannis. In: Papers. RePEc:arx:papers:2511.04465. Full description at Econpapers || Download paper | |
| 2025 | Using generative artificial intelligence (GenAI) in marketing: Development and practices. (2025). Choi, Tsan-Ming ; Chan, Hau-Ling. In: Journal of Business Research. RePEc:eee:jbrese:v:191:y:2025:i:c:s0148296325000992. Full description at Econpapers || Download paper | |
| 2025 | Recovering customer satisfaction after a chatbot service failure â¬â The effect of gender. (2025). Witthohn, Lennart ; Rese, Alexandra. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:84:y:2025:i:c:s0969698925000360. Full description at Econpapers || Download paper | |
| 2025 | The performance implications of R&D collaborations on artificial intelligence. (2025). Wang, Qiang ; Ming, Xin ; Liu, Yan. In: Technovation. RePEc:eee:techno:v:145:y:2025:i:c:s0166497225001038. Full description at Econpapers || Download paper | |
| 2025 | Artificial intelligence, digital inclusive finance, and financial performance: Dynamic threshold insights from renewable energy enterprises. (2025). Zhang, Wenwen ; Hsiao, Cody Yu-Ling ; Chiu, Yi-Bin ; Fu, Shuai. In: Energy Economics. RePEc:eee:eneeco:v:148:y:2025:i:c:s0140988325005146. Full description at Econpapers || Download paper | |
| 2025 | Anthropomorphic design in AI Recommendation: Heterogeneous effects of big five personality traits. (2025). Tan, Yahe ; Huang, Liqiang ; Niu, Wanshu. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:87:y:2025:i:c:s0969698925002279. Full description at Econpapers || Download paper | |
| 2025 | Can marketing reduce inequality? Evidence from marketing science. (2025). Lim, Weng Marc ; Ashik, Farhan ; Voola, Ranjit ; Vassallo, Jarrod P. In: Journal of Business Research. RePEc:eee:jbrese:v:188:y:2025:i:c:s0148296324005575. Full description at Econpapers || Download paper | |
| 2025 | Diversity representation in advertising. (2025). McFerran, Brent ; Sands, Sean ; Campbell, Colin ; Mavrommatis, Alexis. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:53:y:2025:i:2:d:10.1007_s11747-023-00994-8. Full description at Econpapers || Download paper | |
| 2025 | Inclusivity in the marketplace through the lens of social-movements and counter-movements theories. (2025). Ramn, Lorena Garca ; Scott, Maura L ; Mende, Martin. In: Journal of Business Research. RePEc:eee:jbrese:v:189:y:2025:i:c:s0148296324005629. Full description at Econpapers || Download paper | |
| 2025 | From diversity to distinction: Exploring the role of diversity and inclusion related to consumer perceptions of company innovativeness and attractiveness. (2025). Peschel, Anne Odile ; Frank, Darius-Aurel ; Jacobsen, Lina Fogt ; Sndergaard, Helle Alsted. In: Journal of Business Research. RePEc:eee:jbrese:v:189:y:2025:i:c:s0148296325000074. Full description at Econpapers || Download paper | |
| 2025 | Inclusive marketing: A review and research agenda. (2025). Tuli, Nikhita ; Kumar, Harish ; Srivastava, Vibhava. In: Journal of Business Research. RePEc:eee:jbrese:v:191:y:2025:i:c:s0148296325000979. Full description at Econpapers || Download paper | |
| 2025 | A conceptual review of circular economy position from a marketing perspective. (2025). Ogiemwonyi, Osarodion. In: Innovation and Green Development. RePEc:eee:ingrde:v:4:y:2025:i:4:s2949753125000554. Full description at Econpapers || Download paper | |
| 2025 | Customer experience management in B2B markets: CXM value propositions and archetypical CXM strategies. (2025). Ulaga, Wolfgang ; Ahmed, Tanvir ; Wirtz, Jochen ; Kowalkowski, Christian ; Jaakkola, Elina ; Holmlund, Maria. In: Journal of Business Research. RePEc:eee:jbrese:v:189:y:2025:i:c:s0148296324006696. Full description at Econpapers || Download paper | |
| 2025 | Understanding the B2B customer experience and journey : A convergence-based lens. (2025). Wang, Zih-Hsiang ; Grgoire, Yany ; Lussier, Bruno ; de Keyser, Arne ; Rouziou, Maria ; Antonetti, Paolo ; Bal, Mathieu. In: Post-Print. RePEc:hal:journl:hal-05098375. Full description at Econpapers || Download paper | |
| 2025 | Understanding the B2B customer experience and journey: A convergence-based lens. (2025). de Keyser, Arne ; Antonetti, Paolo ; Rouziou, Maria ; Wang, Zih-Hsiang ; Bal, Mathieu ; Lussier, Bruno ; Grgoire, Yany. In: Journal of Business Research. RePEc:eee:jbrese:v:198:y:2025:i:c:s0148296325003042. Full description at Econpapers || Download paper | |
| 2025 | Imitation: Mitigating AI backfire. (2025). Pan, Jieyi ; Zhang, Fan. In: Journal of Business Research. RePEc:eee:jbrese:v:193:y:2025:i:c:s0148296325001547. Full description at Econpapers || Download paper | |
| 2025 | Consequences of distinguishing anthropomorphism from animism in experimental manipulations. (2025). Karpinska-Krakowiak, Malgorzata. In: Marketing Letters. RePEc:kap:mktlet:v:36:y:2025:i:3:d:10.1007_s11002-024-09761-3. Full description at Econpapers || Download paper | |
| 2025 | The impact of brand equity on vertical integration in franchise systems. (2025). Kayed, Mohammad ; Kacker, Manish ; Wu, Ruhai ; Sadeh, Farhad. In: Papers. RePEc:arx:papers:2508.06824. Full description at Econpapers || Download paper | |
| 2025 | The impact of brand equity on vertical integration in franchise systems. (2025). Kayed, Mohammad ; Kacker, Manish ; Sadeh, Farhad ; Wu, Ruhai. In: EconStor Open Access Articles and Book Chapters. RePEc:zbw:espost:323351. Full description at Econpapers || Download paper | |
| 2025 | The impact of brand equity on vertical integration in franchise systems. (2025). Kayed, Mohammad ; Sadeh, Farhad ; Wu, Ruhai ; Kacker, Manish. In: Journal of Retailing. RePEc:eee:jouret:v:101:y:2025:i:2:p:197-216. Full description at Econpapers || Download paper | |
| 2025 | Marketing inputs and outcome heterogeneity: Using a quantile regression framework in the entertainment industry. (2025). Otten, Cord ; Becker, Jan U ; Clement, Michel ; Burmester, Alexa B. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:53:y:2025:i:1:d:10.1007_s11747-024-01054-5. Full description at Econpapers || Download paper | |
| 2025 | The impact of digital CSR disclosure on customer trust and Engagement: The moderating role of consumer deontology and law obedience. (2025). Ioannidis, Alexis ; Alarfaj, Weam ; Leonidou, Leonidas C ; Alhumud, Abdullah Abdulaziz. In: Journal of Business Research. RePEc:eee:jbrese:v:186:y:2025:i:c:s0148296324005393. Full description at Econpapers || Download paper | |
| 2025 | Influencer marketing effectiveness: A meta-analytic review. (2025). , Zach ; Ghiassaleh, Arezou ; Blut, Markus ; Pan, Meizhi. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:53:y:2025:i:1:d:10.1007_s11747-024-01052-7. Full description at Econpapers || Download paper | |
| 2025 | How do omnichannel customer experiences affect customer engagement? Theory and empirical validation. (2025). Rahman, Syed Mahmudur ; Carlson, Jamie ; Gudergan, Siegfried P ; Wetzels, Martin ; Grewal, Dhruv. In: Journal of Business Research. RePEc:eee:jbrese:v:189:y:2025:i:c:s0148296325000190. Full description at Econpapers || Download paper | |
| 2025 | Enhancing customer engagement: Exploration and introduction to the special section. (2025). Kumar, V ; Leone, Robert P ; McAlister, Leigh. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:53:y:2025:i:4:d:10.1007_s11747-025-01113-5. Full description at Econpapers || Download paper | |
| 2025 | Share of time in omnichannel retailing: Definition and measurement. (2025). Grewal, Dhruv ; Wetzels, Martin ; Gudergan, Siegfried P ; Chowdhury, Noman H ; Carlson, Jamie ; Rahman, Syed Mahmudur. In: Journal of Retailing. RePEc:eee:jouret:v:101:y:2025:i:2:p:279-297. Full description at Econpapers || Download paper | |
| 2025 | Smart shopping meets sharing: Three-way interactions in omnichannel retailing. (2025). Huang, Wei-Jen ; Zhong, Jun-Yu ; Tseng, Chung-Hui ; Pai, Peiyu. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:87:y:2025:i:c:s0969698925001948. Full description at Econpapers || Download paper | |
| 2025 | The impact of consumer complaints on corporate digital transformation. (2025). Zhou, Yadan ; Chang, Hailing ; Lu, Yingchao. In: International Review of Economics & Finance. RePEc:eee:reveco:v:101:y:2025:i:c:s1059056025003661. Full description at Econpapers || Download paper | |
| 2025 | Consumer Brand Advocacy among Generation Z: The Roles of Brand Anthropomorphism, Consumer Brand Engagement, and Social Self-Efficacy. (2025). Kumarusamy, Risidaxshinni ; Ali, Noor Azman ; Akhtar, Afsana. In: Business Management and Strategy. RePEc:mth:bmsmti:v:16:y:2025:i:2:p:225-251. Full description at Econpapers || Download paper | |
| 2025 | Competition and Cooperation in Ride-Sharing Platforms: A Game Theoretic Analysis of C2C and B2C Aggregation Strategies. (2025). Hou, LI ; Geng, Shidao ; Kong, Wenjie. In: Sustainability. RePEc:gam:jsusta:v:17:y:2025:i:2:p:398-:d:1561812. Full description at Econpapers || Download paper | |
| 2025 | The attenuation effects of time and âsensemakingâ surveys on customer revenge. (2025). Rohani, Mina ; Carrillat, Franois A ; Khamitov, Mansur ; Grgoire, Yany. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:53:y:2025:i:1:d:10.1007_s11747-024-01046-5. Full description at Econpapers || Download paper | |
| 2025 | The effect of NFT visual quality on consumer evaluations of luxury goods in the metaverse. (2025). Kim, Jungkeun ; Baek, Tae Hyun ; Park, Jooyoung ; Cho, Areum. In: LSE Research Online Documents on Economics. RePEc:ehl:lserod:128334. Full description at Econpapers || Download paper | |
| 2025 | The effect of NFT visual quality on consumer evaluations of luxury goods in the metaverse. (2025). Baek, Tae Hyun ; Park, Jooyoung ; Cho, Areum ; Kim, Jungkeun. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:87:y:2025:i:c:s0969698925001250. Full description at Econpapers || Download paper | |
| 2025 | Tracing the evolution of the marketing discipline through the lens of theory and Practice: A journal-centric view. (2025). Rajan, Bharath ; Kumar, V ; Gupta, Shaphali. In: Journal of Business Research. RePEc:eee:jbrese:v:188:y:2025:i:c:s0148296324006180. Full description at Econpapers || Download paper | |
| 2025 | Digital innovation in management and business: A comprehensive review, multi-level framework, and future research agenda. (2025). Ater, Toma ; Uri, Dejan. In: Journal of Business Research. RePEc:eee:jbrese:v:197:y:2025:i:c:s014829632500298x. Full description at Econpapers || Download paper | |
| 2025 | The interplay of artificial intelligence, machine learning, and data analytics in digital marketing and promotions: a review and research agenda. (2025). Aktar, Md Nayeem ; Kumar, Satish ; Basu, Rituparna. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:13:y:2025:i:2:d:10.1057_s41270-024-00355-6. Full description at Econpapers || Download paper | |
| 2025 | Artificial intelligence in sales research: Identifying emergent themes and looking forward. (2025). Jarotschkin, Viktor ; Chaker, Nawar N ; Soykoth, Mostofa Wahid. In: Journal of Business Research. RePEc:eee:jbrese:v:198:y:2025:i:c:s0148296325002061. Full description at Econpapers || Download paper | |
| 2025 | The interplay of nostalgic ad content types, narrative person, social belonging, and brand identification in shaping masstige brand passion. (2025). Gilal, Rukhsana Gul ; Zhang, Jian. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:86:y:2025:i:c:s0969698925001122. Full description at Econpapers || Download paper | |
| 2025 | GenAI in Entrepreneurship: a systematic review of generative artificial intelligence in entrepreneurship research: current issues and future directions. (2025). Andersson, Martin ; Gorschek, Tony ; Kusetogullari, Huseyin. In: Papers. RePEc:arx:papers:2505.05523. Full description at Econpapers || Download paper | |
| 2025 | Impact of tech-driven integration, flexibility, and ambidexterity on supply chain integration and performance in manufacturing firms: moderating role of uncertainty and agility. (2025). Abdullah, Ahmad Ridhuwan ; Piprani, Arsalan Zahid ; Hossain, Md Arafat ; Rahman, Muhammad Khalilur. In: Future Business Journal. RePEc:spr:futbus:v:11:y:2025:i:1:d:10.1186_s43093-025-00488-9. Full description at Econpapers || Download paper | |
| 2025 | Performance-Driven Practices and Strategic Execution: Examining the Influence of Market Culture on Strategic Plan Implementation in Kenyas Insurance Industry. (2025). Samson, Mung'Athia ; Margaret, Nganu ; Susan, Nzioki. In: International Journal of Research and Innovation in Social Science. RePEc:bcp:journl:v:9:y:2025:i:10:p:2778-2785. Full description at Econpapers || Download paper | |
| 2025 | A whole new world, a new fantastic point of view: Charting unexplored territories in consumer research with generative artificial intelligence. (2025). Yoo, Kiwoong ; Haenlein, Michael ; Hewett, Kelly. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:53:y:2025:i:3:d:10.1007_s11747-025-01097-2. Full description at Econpapers || Download paper | |
| 2025 | Capturing brand loyalty through customer relationship management: exploring the roles of customer brand engagement and psychological contracts from a dual perspective. (2025). Fang, Lingzhi Brian ; Cheng, Tan ; Yang, Heng ; Duan, Yajing. In: Humanities and Social Sciences Communications. RePEc:pal:palcom:v:12:y:2025:i:1:d:10.1057_s41599-025-05098-y. Full description at Econpapers || Download paper | |
| 2025 | Unpacking preferences for surprise subscription boxes - A Kano-based study of present, former, and non-users. (2025). Willems, Kim ; van Droogenbroeck, Ellen. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:87:y:2025:i:c:s0969698925001055. Full description at Econpapers || Download paper | |
| 2025 | The impact of a flagship store opening on firm value: evidence from an event study. (2025). Kargin, Sinem ; Lamey, Lien. In: Journal of Business Research. RePEc:eee:jbrese:v:199:y:2025:i:c:s0148296325004060. Full description at Econpapers || Download paper | |
| 2025 | Exploring the Interplay Among Environmental Knowledge, Green Purchase Intention, and ProâEnvironmental Behavior in Greenfluencing Scenarios: The Mediating Effect of SelfâCongruity. (2025). Brito, Marianny Jessica ; Sales, Francisco Vicente ; de Farias, Salomao Alencar ; da Costa, Marconi Freitas ; da Silva, Anne Karolinne ; Dos, Mayara Dayane ; Cordeiro, Maria Izabel. In: Sustainable Development. RePEc:wly:sustdv:v:33:y:2025:i:3:p:4112-4127. Full description at Econpapers || Download paper | |
| 2025 | The unintended sustainable consequences of free upgrade: How unearned preferential treatment reduces sustainable behavior. (2025). Wu, Wei ; Wan, Lisa C ; Xu, Zhengzheng ; Hu, Jihao. In: Annals of Tourism Research. RePEc:eee:anture:v:110:y:2025:i:c:s016073832400149x. Full description at Econpapers || Download paper | |
| 2025 | Cross-Cultural Factors in Commercial Advertising in the New Media Era. (2025). Yiming, Wang. In: International Journal of Science and Business. RePEc:aif:journl:v:47:y:2025:i:1:p:98-110. Full description at Econpapers || Download paper | |
| 2025 | The impact of product attributes on sustainable purchasing and its emotional effects on consumers: the role of social enterprises. (2025). Garcaia-Rodraiguez, Nuria ; Sanzo-Paerez, Me Josae ; Cachero-Martainez, Silvia. In: Economics and Business Letters. RePEc:ove:journl:aid:22411. Full description at Econpapers || Download paper | |
| 2025 | A co-creation involving peripheral cues: When and how engagement size generates persuasiveness. (2025). Li, Peng ; Sun, Yang. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:86:y:2025:i:c:s0969698925000906. Full description at Econpapers || Download paper | |
| 2025 | The power of emojis: Enhancing the willingness to adopt chatbot recommendations. (2025). Xiong, Hao ; Tian, Tian ; Yan, Huili. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:87:y:2025:i:c:s0969698925001675. Full description at Econpapers || Download paper | |
| 2025 | Find peace: mindfulness messages and their impact on social media engagement and product purchase intention. (2025). Mao, Huifang ; You, YA ; He, YI. In: Marketing Letters. RePEc:kap:mktlet:v:36:y:2025:i:3:d:10.1007_s11002-024-09759-x. Full description at Econpapers || Download paper | |
| 2025 | Good intentions, negative Outcomes: Environmental consciousness and ambidexterity toward environmental performance in the resource-intensive mining industry. (2025). Scaringella, Morgane ; Limousin, William. In: Resources Policy. RePEc:eee:jrpoli:v:107:y:2025:i:c:s0301420725001989. Full description at Econpapers || Download paper | |
| 2025 | Empowering GenAI stakeholders. (2025). Hermann, Erik ; Puntoni, Stefano. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:53:y:2025:i:3:d:10.1007_s11747-025-01098-1. Full description at Econpapers || Download paper | |
| 2025 | Research on fear of artificial intelligence among the elderly: The key of education and the prison of female. (2025). Li, Hong ; He, Yinghao ; Chang, Yaping. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:87:y:2025:i:c:s0969698925001833. Full description at Econpapers || Download paper | |
| 2025 | Generative artificial intelligence: Marketingâs death knell or ringing in a new era?. (2025). Li, Weifeng ; Rubera, Gaia ; Hulland, John. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:53:y:2025:i:3:d:10.1007_s11747-025-01100-w. Full description at Econpapers || Download paper | |
| 2025 | The past, present, and future of sustainability marketing: How did we get here and where might we go?. (2025). Cakanlar, Aylin ; Sethi, Shakti ; Trudel, Remi ; White, Katherine. In: Journal of Business Research. RePEc:eee:jbrese:v:187:y:2025:i:c:s0148296324005605. Full description at Econpapers || Download paper | |
| 2025 | (Un)intended spillovers of green government policies: The case of plastic regulations. (2025). Doorn, Jenny ; Risselada, Hans ; Rizio, Stephanie M ; Ye, Mengfei. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:53:y:2025:i:2:d:10.1007_s11747-024-01041-w. Full description at Econpapers || Download paper | |
| 2025 | Environmentally friendly but strategically useful? A systematic review of marketingâs consideration of green initiatives. (2025). Cronin, Joseph J ; Bradbury, Dan R. In: AMS Review. RePEc:spr:amsrev:v:15:y:2025:i:1:d:10.1007_s13162-025-00312-1. Full description at Econpapers || Download paper | |
| 2025 | Pain exchange consumption: An exploration of taking risks to avoid the pain of paying. (2025). Frias, Kellilynn M ; Trussell, Mikaela ; Popovich, Deidre. In: Journal of Business Research. RePEc:eee:jbrese:v:197:y:2025:i:c:s0148296325002838. Full description at Econpapers || Download paper | |
| 2025 | Do peer-to-peer interaction and peace of mind matter to the generation Z customer experience? A moderation-mediation analysis of retail experiences. (2025). Siqueira, Jose Ribamar ; Dakduk, Silvana ; Losada, Mauricio Otalora ; Loureno, Carlos Eduardo ; Pea-Garca, Nathalie. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:13:y:2025:i:2:d:10.1057_s41270-025-00381-y. Full description at Econpapers || Download paper | |
| 2025 | Integrating user experience into the development of company-generated content on social media: the role of affordances. (2025). Elie-Dit, Christophe M ; Vasseur-Tremblay, Adrien. In: Post-Print. RePEc:hal:journl:hal-05320080. Full description at Econpapers || Download paper | |
| 2025 | The effect of Airbnb on housing prices: Evidence from the 2017 solar eclipse. (2025). Ross, Justin ; Duncan, Denvil. In: ZEW Discussion Papers. RePEc:zbw:zewdip:319897. Full description at Econpapers || Download paper | |
| 2025 | Assessing the Drivers of FoMO (Fear of Missing Out) in Online Purchase Behavior Among Malaysian Online Shoppers: The Effect of Scarcity, Social Influence and Promotion. (2025). Ibrahim, Muhammad Azman ; Abdullah, Mohamad Fariz. In: International Journal of Research and Innovation in Social Science. RePEc:bcp:journl:v:9:y:2025:issue-9:p:6079-6090. Full description at Econpapers || Download paper | |
| 2025 | Leveraging Data Analytics to Enhance Customer Experience in the Food and Beverage (F&B) Industry: A Review of Practices and Strategies. (2025). Zulpekri, Z Z ; Ahmad, N S ; Ali, N M ; Razali, N F ; Abdul, N A ; Mohd, M N. In: International Journal of Research and Innovation in Social Science. RePEc:bcp:journl:v:9:y:2025:i:28:p:87-102. Full description at Econpapers || Download paper | |
| 2025 | Innovative glossiness and traditional matteness: Impact of product surface on consumer perception and evaluation. (2025). Zhou, Zhi ; Ding, Ying. In: Marketing Letters. RePEc:kap:mktlet:v:36:y:2025:i:3:d:10.1007_s11002-025-09765-7. Full description at Econpapers || Download paper | |
| 2025 | When time runs out, what do they let go? Time pressure, ad type, and psychological resilience in ad avoidance. (2025). Chen, Zhuo ; Huang, Rong ; Gong, Yanping ; Wu, Ziyue. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:87:y:2025:i:c:s0969698925001596. Full description at Econpapers || Download paper | |
| 2025 | The more congruent, the better? The role of recommendation content congruence on consumers click-through intention in in-feed advertising. (2025). Fan, Wenfang ; Zhang, Yong ; Shao, Bingjia. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:87:y:2025:i:c:s0969698925002425. Full description at Econpapers || Download paper | |
| 2025 | The nexus of scarcity and donation: exploring the interplay of construal of resources, well-being, trust, and efficacy in nonprofit fundraising. (2025). Ayar, Bahadir ; Burnaz, Huriye Ebnem. In: International Review on Public and Nonprofit Marketing. RePEc:spr:irpnmk:v:22:y:2025:i:2:d:10.1007_s12208-025-00429-w. Full description at Econpapers || Download paper | |
| 2025 | Effects of crisis-induced inflation on purchasing and consumer behavior in Germany. (2025). Mennekes, Theresia ; Schramm-Klein, Hanna. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:85:y:2025:i:c:s0969698925000748. Full description at Econpapers || Download paper | |
| 2025 | How do timing and narrative tone influence the impact of pro-environmental orientation on crowdfunding performance?. (2025). Ge, Ruichen ; Zhang, Sha ; Zhao, Hong. In: Finance Research Letters. RePEc:eee:finlet:v:75:y:2025:i:c:s1544612325001497. Full description at Econpapers || Download paper | |
| 2025 | Comparative analysis of crowdfunding and bank financing: The effect of market uncertainty. (2025). Cao, Bing-Bing ; You, Tian-Hui ; Tang, Mingzhao. In: International Journal of Production Economics. RePEc:eee:proeco:v:286:y:2025:i:c:s0925527325001422. Full description at Econpapers || Download paper | |
| 2025 | Comparing AI coaching and sales manager coaching: A construal-level approach. (2025). Casenave, Eric ; Schmitt, Laurianne. In: Journal of Business Research. RePEc:eee:jbrese:v:190:y:2025:i:c:s0148296325000645. Full description at Econpapers || Download paper | |
| 2025 | Sales digitization and sales process optimisation for firm performance: Evidence from European firms. (2025). Oliveira, Fabio ; Belitski, Maksim ; Perez-Vega, Rodrigo. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:217:y:2025:i:c:s0040162525002033. Full description at Econpapers || Download paper | |
| 2025 | The paradox of product scarcity: Catalyzing the speed of innovation diffusion. (2025). Pathak, Surya ; Sundar, P V. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:53:y:2025:i:3:d:10.1007_s11747-024-01060-7. Full description at Econpapers || Download paper | |
| 2025 | User Value Priorities in Product Personalization and their Implications for Designing Future Additive Manufacturing Enabled Personalization Tools. (2025). Ariadi, Yudhi ; Abdul, Syahibudil Ikhwan ; Mazalan, Nurin Aishah ; Osman, Muhammed Nafis ; Taha, Mastura Muhammad. In: International Journal of Research and Innovation in Social Science. RePEc:bcp:journl:v:9:y:2025:i:11:p:5047-5067. Full description at Econpapers || Download paper | |
| 2025 | Manipulation: An integrative framework of unethical influence in marketing. (2025). Garz, Marcel ; Arango-Kure, Maria. In: Journal of Business Research. RePEc:eee:jbrese:v:197:y:2025:i:c:s0148296325002991. Full description at Econpapers || Download paper | |
| 2025 | Private health insurance acquisition: a global perspective. (2025). Pereira, Cssia Rita ; Costa, Yngrid Larissa ; Miranda, Wanessa Debrtoli ; Veiga, Claudimar Pereira. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:30:y:2025:i:1:d:10.1057_s41264-025-00301-2. Full description at Econpapers || Download paper | |
| 2025 | Understanding and predicting online product return behavior: An interpretable machine learning approach. (2025). Zhou, LI ; Duong, Quang Huy ; Meng, Meng ; van Nguyen, Truong. In: International Journal of Production Economics. RePEc:eee:proeco:v:280:y:2025:i:c:s0925527324003566. Full description at Econpapers || Download paper | |
| 2025 | The Impact of Visual Perspectives in Advertisements on Consumersâ Reactions to Close-to-Expiry Food. (2025). Zhang, Eileen Yiran ; Duan, Shen ; Meng, Lu Monroe ; Liang, CE. In: Journal of Business Ethics. RePEc:kap:jbuset:v:199:y:2025:i:2:d:10.1007_s10551-025-05992-0. Full description at Econpapers || Download paper | |
| 2025 | Understanding the effect of art infusion on product evaluation: the boundary condition of multiple art exposures. (2025). Yan, Jinzhe ; Zhang, Kewei. In: Humanities and Social Sciences Communications. RePEc:pal:palcom:v:12:y:2025:i:1:d:10.1057_s41599-025-05380-z. Full description at Econpapers || Download paper | |
| 2025 | Brand influences on the relationship between livestream seller commissions and sales. (2025). Huhmann, Bruce ; Liu, Shiang ; Jiang, Jiani. In: Journal of Business Research. RePEc:eee:jbrese:v:196:y:2025:i:c:s0148296325002541. Full description at Econpapers || Download paper | |
| 2025 | How social crowding undermines happiness from experiential purchases more than material purchases. (2025). Liu, Yun ; Du, Yingying. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:84:y:2025:i:c:s0969698924004855. Full description at Econpapers || Download paper | |
| 2025 | Risky business or strategic advantage? The varying effects of vertical coopetition on firm risk. (2025). Govind, Rahul ; Rahman, Mahabubur ; Sun, Wenbin. In: Post-Print. RePEc:hal:journl:hal-05224431. Full description at Econpapers || Download paper | |
| 2025 | Physical appearance improvements increase prosocial behavior. (2025). Ein-Gar, Danit ; Kononov, Natalia ; Puntoni, Stefano. In: International Journal of Research in Marketing. RePEc:eee:ijrema:v:42:y:2025:i:2:p:316-334. Full description at Econpapers || Download paper | |
| 2025 | Balancing generosity with profitability: The role of relative market price and value perceptions in crypto philanthropy. (2025). Hosseini, Rahil ; Lee, Hyunjung Crystal. In: International Journal of Research in Marketing. RePEc:eee:ijrema:v:42:y:2025:i:3:p:668-683. Full description at Econpapers || Download paper | |
| 2025 | When consumers suppress: Exploring the dynamics of thought suppression, information search, and purchase intentions. (2025). Miao, Miao ; Song, Zening ; Hou, Min ; Li, Zhen ; Nishida, Yuki. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:87:y:2025:i:c:s0969698925001651. Full description at Econpapers || Download paper | |
| 2025 | Consumer fear and responses in proximity to war. (2025). Schiopu, Andreea Fortuna ; Tuclea, Claudia Elena ; Vranceanu, Diana Maria. In: Journal of Business Research. RePEc:eee:jbrese:v:197:y:2025:i:c:s0148296325002814. Full description at Econpapers || Download paper | |
| 2025 | Outsourcing Strategy Selection of Original Brand Manufacturers in the Fashion Industry Under the Influence of Brand Spillover. (2025). Fang, Zhou ; Jiang, Bing. In: Managerial and Decision Economics. RePEc:wly:mgtdec:v:46:y:2025:i:3:p:1571-1583. Full description at Econpapers || Download paper | |
| 2025 | Balancing identity diversity and product contexts: Understanding consumer trust in AI-enhanced chatbot services. (2025). Zhang, Jing ; Lu, Yangyang. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:84:y:2025:i:c:s0969698924005010. Full description at Econpapers || Download paper | |
| 2025 | Customer risk disclosure and supplier innovation strategy: A risk spillover perspective. (2025). Chen, Hanwen ; Zhang, Chuan ; Liu, Jie. In: Economic Modelling. RePEc:eee:ecmode:v:147:y:2025:i:c:s0264999325000574. Full description at Econpapers || Download paper | |
| 2025 | Incentive alignment in anchored MaxDiff yields superior predictive validity. (2025). Lichters, Marcel ; Schramm, Joshua Benjamin. In: Marketing Letters. RePEc:kap:mktlet:v:36:y:2025:i:1:d:10.1007_s11002-023-09714-2. Full description at Econpapers || Download paper | |
| 2025 | Rental clothing box subscription: The importance of sustainable fashion labels. (2025). Rese, Alexandra ; Baier, Daniel. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:83:y:2025:i:c:s0969698924004491. Full description at Econpapers || Download paper | |
| 2025 | Greening the telecommunications industry â Consumer preferences and surcharges for environmental attributes of mobile phone plans. (2025). Mazurek, Jessica ; Prey, Raul. In: Telecommunications Policy. RePEc:eee:telpol:v:49:y:2025:i:5:s0308596125000539. Full description at Econpapers || Download paper | |
| 2025 | Incentive alignment in conjoint analysis: a meta-analysis on predictive validity. (2025). Schramm, Joshua Benjamin. In: Marketing Letters. RePEc:kap:mktlet:v:36:y:2025:i:3:d:10.1007_s11002-025-09764-8. Full description at Econpapers || Download paper | |
| 2025 | Fiscal policy preferences: Evidence from conjoint experiments in Poland. (2025). Bartak, Jakub ; Obkowska, Katarzyna ; Jaboski, Ukasz. In: European Journal of Political Economy. RePEc:eee:poleco:v:87:y:2025:i:c:s0176268025000242. Full description at Econpapers || Download paper | |
| 2025 | Musical attributes, cultural dimensions, social media: Insights for marketing music to consumers. (2025). Crowell, Dale ; Woszczynski, Amy B ; Bandyopadhyay, Tridib. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:82:y:2025:i:c:s0969698924003990. Full description at Econpapers || Download paper |
Recent citations
Recent citations received in 2025
| Year | Citing document | |
|---|---|---|
| 2025 | The Role of Generative Artificial Intelligence in Shaping Business Innovation: Insights from End Usersâ Perspectives and Practices. (2025). Liliana, Ionescu-Feleag ; Snziana-Maria, Rndau ; Valentin, Radu ; Bogdan-Tefan, Ionescu. In: Economics - The Open-Access, Open-Assessment Journal. RePEc:bpj:econoa:v:19:y:2025:i:1:p:24:n:1002. Full description at Econpapers || Download paper | |
| 2025 | Conservatives, Progressives and Transformers: The Influence of Marketers Biases on Sustainable Innovation. (2025). Hemonnetgoujot, Aurlie ; Richit, Sophie. In: Post-Print. RePEc:hal:journl:hal-05389626. Full description at Econpapers || Download paper | |
| 2025 | Forecasting Israel-Iran Escalation Bands with Structured Judgment Using Artificial Intelligence Algorithms. (2025). Solhdoost, Mohsen. In: SocArXiv. RePEc:osf:socarx:jkzby_v1. Full description at Econpapers || Download paper | |
| 2025 | Theories of sustainability: Re-imagining a marketing-indigenous understanding of sustainability. (2025). Fehrer, Julia ; Tronvoll, Brd ; Peterson, Mark. In: AMS Review. RePEc:spr:amsrev:v:15:y:2025:i:1:d:10.1007_s13162-025-00320-1. Full description at Econpapers || Download paper | |
| 2025 | Too many hats? The impact of board members affiliations on firm performance. (2025). Hoang, Huy Viet. In: Economics of Governance. RePEc:spr:ecogov:v:26:y:2025:i:3:d:10.1007_s10101-025-00333-3. Full description at Econpapers || Download paper | |
| 2025 | âWe could be heroesâ: Reflections on reimagining marketing strategies for a better world. (2025). Scott, Maura L ; Dahl, Darren W ; Keeling, Debbie I ; Ruyter, KO ; Montecchi, Matteo ; Plangger, Kirk. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:53:y:2025:i:2:d:10.1007_s11747-025-01099-0. Full description at Econpapers || Download paper | |
| 2025 | Empowering GenAI stakeholders. (2025). Hermann, Erik ; Puntoni, Stefano. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:53:y:2025:i:3:d:10.1007_s11747-025-01098-1. Full description at Econpapers || Download paper | |
| 2025 | Generative artificial intelligence: Marketingâs death knell or ringing in a new era?. (2025). Li, Weifeng ; Rubera, Gaia ; Hulland, John. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:53:y:2025:i:3:d:10.1007_s11747-025-01100-w. Full description at Econpapers || Download paper | |
| 2025 | Enhancing customer engagement: Exploration and introduction to the special section. (2025). Kumar, V ; Leone, Robert P ; McAlister, Leigh. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:53:y:2025:i:4:d:10.1007_s11747-025-01113-5. Full description at Econpapers || Download paper |
Recent citations received in 2024
| Year | Citing document | |
|---|---|---|
| 2024 | Influence of awe on tourism activity preferences. (2024). Su, Qianqian ; Li, Fangxuan. In: Annals of Tourism Research. RePEc:eee:anture:v:107:y:2024:i:c:s0160738324000707. Full description at Econpapers || Download paper | |
| 2024 | Consumer-driven climate mitigation: Exploring barriers and solutions in studying higher mitigation potential behaviors. (2024). Cadario, Romain ; Lembregts, Christophe. In: International Journal of Research in Marketing. RePEc:eee:ijrema:v:41:y:2024:i:3:p:513-528. Full description at Econpapers || Download paper | |
| 2024 | It takes two to tango: The role of interactivity in enhancing customer engagement on sharing economy platforms. (2024). Chen, Yanyan ; Mandler, Timo ; Yuan, Ruizhi. In: Journal of Business Research. RePEc:eee:jbrese:v:178:y:2024:i:c:s0148296324001620. Full description at Econpapers || Download paper | |
| 2024 | How to combine and clean bibliometric data and use bibliometric tools synergistically: Guidelines using metaverse research. (2024). Lim, Weng Marc ; Kumar, Satish ; Donthu, Naveen. In: Journal of Business Research. RePEc:eee:jbrese:v:182:y:2024:i:c:s0148296324002649. Full description at Econpapers || Download paper | |
| 2024 | Consumersâ¬â¢ attention, experience, and action to organic consumption: The moderating role of anticipated pride and moral obligation. (2024). Kim, Yang Hee ; Roh, Taewoo ; Chae, Myoung-Jin. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:79:y:2024:i:c:s0969698924001206. Full description at Econpapers || Download paper | |
| 2024 | How violation of consumersâ¬â¢ expectations causes perceived betrayal and related behaviors: Theoretical perspectives from expectancy violation theory. (2024). Attri, Rekha ; Saeed, Najiya ; Akhtar, Naeem ; Yaqub, Muhammad Zafar. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:81:y:2024:i:c:s0969698924002571. Full description at Econpapers || Download paper | |
| 2024 | Household and retail panel data in retailing research: Time for a renaissance?. (2024). Dekimpe, Marnik G ; van Heerde, Harald J. In: Journal of Retailing. RePEc:eee:jouret:v:100:y:2024:i:1:p:104-113. Full description at Econpapers || Download paper | |
| 2024 | Mind the gap: National brandsâ sensitivity to price and line-length differentials at hard discounters versus conventional retailers. (2024). Dekimpe, Marnik G ; van der Plas, Joep ; Geyskens, Inge. In: Journal of Retailing. RePEc:eee:jouret:v:100:y:2024:i:2:p:199-216. Full description at Econpapers || Download paper | |
| 2024 | Explaining physical retail store closures in digital times. (2024). Marchand, Andr ; Kupfer, Ann-Kristin ; Hennig-Thurau, Thorsten. In: Journal of Retailing. RePEc:eee:jouret:v:100:y:2024:i:4:p:512-531. Full description at Econpapers || Download paper | |
| 2024 | The influence of grid connectivity, electricity pricing, policy-driven power incentives, and carbon emissions on renewable energy adoption: Exploring key factors. (2024). Hassan, Syeda Anam ; Anser, Muhammad Khalid ; Zaman, Khalid ; Ahmad, Ejaz ; Khan, Dilawar ; Nassani, Abdelmohsen A. In: Renewable Energy. RePEc:eee:renene:v:232:y:2024:i:c:s0960148124011765. Full description at Econpapers || Download paper | |
| 2024 | An Iterative Procurement Combinatorial Auction Mechanism for the Multi-Item, Multi-Sourcing Supplier-Selection and Order-Allocation Problem under a Flexible Bidding Language and Price-Sensitive Demand. (2024). Abbaas, Omar ; Ventura, Jose A. In: Mathematics. RePEc:gam:jmathe:v:12:y:2024:i:14:p:2228-:d:1436866. Full description at Econpapers || Download paper | |
| 2024 | A systematic literature review on the cluttered cross-selling and cross-buying subfield: A call to action. (2024). Eggenschwiler, Matthias. In: OSF Preprints. RePEc:osf:osfxxx:35kaj_v1. Full description at Econpapers || Download paper | |
| 2024 | Consumer-Driven Climate Mitigation: Exploring Barriers and Solutions in Studying Higher Mitigation Potential Behaviors. (2024). Cadario, Romain ; Lembregts, Christophe. In: OSF Preprints. RePEc:osf:osfxxx:ywus6. Full description at Econpapers || Download paper | |
| 2024 | Consumer-Driven Climate Mitigation: Exploring Barriers and Solutions in Studying Higher Mitigation Potential Behaviors. (2024). Lembregts, Christophe ; Cadario, Romain. In: OSF Preprints. RePEc:osf:osfxxx:ywus6_v1. Full description at Econpapers || Download paper | |
| 2024 | Does dispositional awe promote customer citizenship behaviours? The multiple mediating effects of construal level and social connectedness. (2024). Zhang, Zheng ; Li, Xuexin. In: Palgrave Communications. RePEc:pal:palcom:v:11:y:2024:i:1:d:10.1057_s41599-024-03298-6. Full description at Econpapers || Download paper | |
| 2024 | Creating quality portfolios using score-based models: a systematic review. (2024). Mitra, Pradip Kumar ; Mistry, Janki ; Ravi, V V ; Mishra, Mahima ; Khatwani, Ritesh. In: Palgrave Communications. RePEc:pal:palcom:v:11:y:2024:i:1:d:10.1057_s41599-024-03888-4. Full description at Econpapers || Download paper | |
| 2024 | The interaction effect of regulatory focus and negative feedback on proactive behavior: the mediating role of perceived insider status. (2024). Ni, Yakun ; Guo, Tengfei ; Xin, Zhaoyang ; Hai, Shenyang. In: Palgrave Communications. RePEc:pal:palcom:v:11:y:2024:i:1:d:10.1057_s41599-024-04339-w. Full description at Econpapers || Download paper | |
| 2024 | Substitution Patterns and Price Response for Plant-Based Meat Alternatives. (2024). Jahn, Steffen ; Guhl, Daniel ; Erhard, Ainslee. In: Rationality and Competition Discussion Paper Series. RePEc:rco:dpaper:509. Full description at Econpapers || Download paper | |
| 2024 | A Comprehensive Examination of Entrepreneurial Networking Within the Indian Entrepreneurial Ecosystem. (2024). Iyer, Radha ; Khokhawala, Shirin M. In: South Asian Journal of Business and Management Cases. RePEc:sae:sajbmc:v:13:y:2024:i:2:p:187-208. Full description at Econpapers || Download paper | |
| 2024 | Beacons to conceptual impact. (2024). Plangger, Kirk ; Tronvoll, Brd. In: AMS Review. RePEc:spr:amsrev:v:14:y:2024:i:1:d:10.1007_s13162-024-00282-w. Full description at Econpapers || Download paper | |
| 2024 | AI for marketing: Enabler? Engager? Ersatz?. (2024). Appan, Radha ; Madhavaram, Sreedhar. In: AMS Review. RePEc:spr:amsrev:v:14:y:2024:i:3:d:10.1007_s13162-024-00293-7. Full description at Econpapers || Download paper | |
| 2024 | How lack of knowledge on emissions and psychological biases deter consumers from taking effective action to mitigate climate change. (2024). Makov, Tamar ; Reczek, Rebecca Walker ; Winterich, Karen Page. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:52:y:2024:i:5:d:10.1007_s11747-023-00981-z. Full description at Econpapers || Download paper | |
| 2024 | Addressing the greatest global challenges (UN SDGs) with a marketing lens. (2024). Hulland, John ; Kopalle, Praveen K ; Grewal, Dhruv. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:52:y:2024:i:5:d:10.1007_s11747-024-01049-2. Full description at Econpapers || Download paper | |
| 2024 | Corporate sustainability research in marketing: Mapping progress and broadening our perspective. (2024). Pfarrer, Michael D ; Hulland, John ; Bendle, Neil T ; Kim, Youngtak M. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:52:y:2024:i:5:d:10.1007_s11747-024-01050-9. Full description at Econpapers || Download paper | |
| 2024 | Customer experience orientation: Conceptual model, propositions, and research directions. (2024). Arkadan, Farah ; MacDonald, Emma K ; Wilson, Hugh N. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:52:y:2024:i:6:d:10.1007_s11747-024-01031-y. Full description at Econpapers || Download paper | |
| 2024 | Predicting and optimizing marketing performance in dynamic markets. (2024). Paetz, Friederike ; Wagner, Udo ; Wedel, Michel ; Guhl, Daniel. In: OR Spectrum: Quantitative Approaches in Management. RePEc:spr:orspec:v:46:y:2024:i:1:d:10.1007_s00291-024-00755-1. Full description at Econpapers || Download paper | |
| 2024 | Spillover effects of cooperative behaviour when switching tasks: the role of gender. (2024). Maggian, Valeria ; Spinola, Ludovica. In: Working Papers. RePEc:ven:wpaper:2024:09. Full description at Econpapers || Download paper |
Recent citations received in 2023
| Year | Citing document | |
|---|---|---|
| 2023 | Revenue sharing at music streaming platforms. (2023). Moreno-Ternero, Juan ; Bergantinos, Gustavo. In: Papers. RePEc:arx:papers:2310.11861. Full description at Econpapers || Download paper | |
| 2023 | Structural power of female executives and retailer profitability: A contingent resource-based perspective. (2023). Xiang, Kexin ; Feng, Cong. In: Journal of Business Research. RePEc:eee:jbrese:v:168:y:2023:i:c:s0148296323004964. Full description at Econpapers || Download paper | |
| 2023 | The cold-start problem in nascent AI strategy: Kickstarting data network effects. (2023). Krakowski, Sebastian ; Schauerte, Nico ; Gijsenberg, Maarten J ; Bogusz, Claire Ingram ; Vomberg, Arnd ; Bleier, Alexander. In: Journal of Business Research. RePEc:eee:jbrese:v:168:y:2023:i:c:s0148296323005957. Full description at Econpapers || Download paper | |
| 2023 | Fear appeals and coping appeals for health product promotion: Impulsive purchasing or psychological distancing?. (2023). Luo, Yunzhong ; Zheng, Xiaojiang ; Fu, Shixuan ; Wang, Hongpeng. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:74:y:2023:i:c:s0969698923001303. Full description at Econpapers || Download paper | |
| 2023 | Consumersâ¬â¢ willingness to disclose their personal data in e-commerce: A reciprocity-based social exchange perspective. (2023). Ius, Sigitas Urbonavia ; Degutis, Mindaugas ; Hollebeek, Linda D ; Anselmsson, Johan. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:74:y:2023:i:c:s0969698923001327. Full description at Econpapers || Download paper | |
| 2023 | Driving marketing outcomes through social media-based customer engagement. (2023). Kulikovskaja, Viktorija ; Hubert, Marco ; Grunert, Klaus G ; Zhao, Hong. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:74:y:2023:i:c:s0969698923001923. Full description at Econpapers || Download paper | |
| 2023 | Leveraging In-Store Technology and AI: Increasing Customer and Employee Efficiency and Enhancing their Experiences. (2023). Noble, Stephanie M ; Benoit, Sabine ; Nordfalt, Jens ; Grewal, Dhruv ; Ahlbom, Carl-Philip ; Guha, Abhijit. In: Journal of Retailing. RePEc:eee:jouret:v:99:y:2023:i:4:p:487-504. Full description at Econpapers || Download paper | |
| 2023 | Localized globalization through structures of common difference and the in-store curation of a glocal retailscape. (2023). Segabinazzi, Rodrigo Costa ; Akaka, Melissa Archpru ; Schau, Hope Jensen. In: Journal of Retailing. RePEc:eee:jouret:v:99:y:2023:i:4:p:634-653. Full description at Econpapers || Download paper | |
| 2023 | The transformative impact of the circular economy on marketing theory. (2023). Mostaghel, Rana ; Oghazi, Pejvak ; Lisboa, Ana. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:195:y:2023:i:c:s0040162523004651. Full description at Econpapers || Download paper | |
| 2023 | The âSMARTERâ framework and real application cases of blockchain. (2023). Choi, Tsan-Ming ; Chan, Hau-Ling ; de la Torre, Daniela Mendez. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:196:y:2023:i:c:s0040162523004833. Full description at Econpapers || Download paper | |
| 2023 | Exploring the Online News Trends of the Metaverse in South Korea: A Data-Mining-Driven Semantic Network Analysis. (2023). Kim, Jung Yoon. In: Sustainability. RePEc:gam:jsusta:v:15:y:2023:i:23:p:16279-:d:1287169. Full description at Econpapers || Download paper | |
| 2023 | Value co-destruction: Problems and solutions. (2023). Vallstrm, Niklas ; Alexander, Matthew. In: AMS Review. RePEc:spr:amsrev:v:13:y:2023:i:3:d:10.1007_s13162-023-00269-z. Full description at Econpapers || Download paper | |
| 2023 | Exploring the psychological effects of Metaverse on mental health and well-being. (2023). Ud, Ikram ; Almogren, Ahmad. In: Information Technology & Tourism. RePEc:spr:infott:v:25:y:2023:i:3:d:10.1007_s40558-023-00259-8. Full description at Econpapers || Download paper | |
| 2023 | The ubiquity of scarcity. (2023). Jain, Shailendra Pratap ; Das, Gopal ; Belk, Russell W. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:51:y:2023:i:6:d:10.1007_s11747-023-00984-w. Full description at Econpapers || Download paper |
Recent citations received in 2022
| Year | Citing document | |
|---|---|---|
| 2022 | Impact of Different FOPL Systems (Nutri-Score vs. Nutrinform) On Consumer Behaviour: Case Study of the Slovak Republic. (2022). Savov, Radovan ; Cheben, Juraj ; Kozakova, Jana ; Bercik, Jakub ; Tkac, Filip. In: The AMFITEATRU ECONOMIC journal. RePEc:aes:amfeco:v:24:y:2022:i:61:p:797. Full description at Econpapers || Download paper | |
| 2022 | Hey, did you see that label? Its sustainable!: Understanding the role of sustainable labelling in shaping sustainable purchase behaviour for sustainable development. (2022). Zhu, Yongming ; Luthra, Sunil ; Taneja, Shilpa ; Jiang, Hongbing ; Kumar, Anil ; Siraj, Ahsan. In: Business Strategy and the Environment. RePEc:bla:bstrat:v:31:y:2022:i:7:p:2820-2838. Full description at Econpapers || Download paper | |
| 2022 | Endogeneity in pharmaceutical knowledge generation: An instrumentâfree copula approach for Poisson frontier models. (2022). Haschka, Rouven E ; Herwartz, Helmut. In: Journal of Economics & Management Strategy. RePEc:bla:jemstr:v:31:y:2022:i:4:p:942-960. Full description at Econpapers || Download paper | |
| 2022 | All that glitters is not real affiliation: How to handle affiliate marketing programs in the era of falsity. (2022). di Domenico, Giandomenico ; Mangio, Federico. In: Business Horizons. RePEc:eee:bushor:v:65:y:2022:i:6:p:765-776. Full description at Econpapers || Download paper | |
| 2022 | The role of salespeople in industrial servitization: How to manage diminishing profit returns from salespeopleâs increasing industrial service shares. (2022). Alavi, Sascha ; Kramer, Martin ; Wieseke, Jan ; Bruggemann, Felix ; Desernot, Christina ; Schmitz, Christian. In: International Journal of Research in Marketing. RePEc:eee:ijrema:v:39:y:2022:i:4:p:1235-1252. Full description at Econpapers || Download paper | |
| 2022 | Designing successful temporary loyalty programs: An exploratory study on retailer and country differences. (2022). Gelper, Sarah ; Dekimpe, Marnik G. In: International Journal of Research in Marketing. RePEc:eee:ijrema:v:39:y:2022:i:4:p:1275-1295. Full description at Econpapers || Download paper | |
| 2022 | Children sustainable behaviour: A review and research agenda. (2022). Hosany, Sameer ; He, Hongwei ; Shaheen, A R. In: Journal of Business Research. RePEc:eee:jbrese:v:147:y:2022:i:c:p:236-257. Full description at Econpapers || Download paper | |
| 2022 | Guidelines for advancing theory and practice through bibliometric research. (2022). Kumar, Satish ; Lim, Weng Marc ; Donthu, Naveen ; Mukherjee, Debmalya. In: Journal of Business Research. RePEc:eee:jbrese:v:148:y:2022:i:c:p:101-115. Full description at Econpapers || Download paper | |
| 2022 | Customer mindset metrics: A systematic evaluation of the net promoter score (NPS) vs. alternative calculation methods. (2022). Story, Vicky M ; Baehre, Sven ; O'Dwyer, Michele ; O'Malley, Lisa. In: Journal of Business Research. RePEc:eee:jbrese:v:149:y:2022:i:c:p:353-362. Full description at Econpapers || Download paper | |
| 2022 | What consumers think about product self-assembly: Insights from big data. (2022). Safi, Roozmehr. In: Journal of Business Research. RePEc:eee:jbrese:v:153:y:2022:i:c:p:341-354. Full description at Econpapers || Download paper | |
| 2022 | Status reinforcing: Unintended rating bias on online shopping platforms. (2022). Hu, Xin ; He, Liuyi ; Liu, Junjun. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:67:y:2022:i:c:s0969698922000881. Full description at Econpapers || Download paper | |
| 2022 | Online retailersâ platform-based Worry-Free-Shopping: Retailing strategy considering consumer valuation bias. (2022). Guo, Xiaolong ; Zhou, Qiang ; Bian, Junsong. In: Transportation Research Part E: Logistics and Transportation Review. RePEc:eee:transe:v:167:y:2022:i:c:s1366554522002794. Full description at Econpapers || Download paper | |
| 2022 | Impact of the COVID-19 Pandemic on the Business Environment in Slovakia. (2022). Svabova, Lucia ; Kramarova, Katarina ; Chabadova, Dominika. In: Economies. RePEc:gam:jecomi:v:10:y:2022:i:10:p:244-:d:935515. Full description at Econpapers || Download paper | |
| 2022 | Motivational Influences Affecting Middle-Aged and Elderly Usersâ Participation Intention in Health-Related Social Media. (2022). Shao, Xiuyan ; Xu, Qianwen ; Li, Dan ; Cao, Cong. In: IJERPH. RePEc:gam:jijerp:v:19:y:2022:i:18:p:11240-:d:909126. Full description at Econpapers || Download paper | |
| 2022 | Topic Network Analysis Based on Co-Occurrence Time Series Clustering. (2022). Wang, Zhengwei ; Wu, Xianli ; Lin, Weibin. In: Mathematics. RePEc:gam:jmathe:v:10:y:2022:i:16:p:2846-:d:884949. Full description at Econpapers || Download paper | |
| 2022 | Creating Financial and Social Value by Improving Employee Well-Being: A PLS-SEM Application in SMEs. (2022). Gutierrez-Broncano, Santiago ; Sastre-Castillo, Miguel Angel ; Rubio-Andres, Mercedes ; del Mar, MA. In: Mathematics. RePEc:gam:jmathe:v:10:y:2022:i:23:p:4456-:d:984437. Full description at Econpapers || Download paper | |
| 2022 | Impact of Personality Traits and Information Privacy Concern on E-Learning Environment Adoption during COVID-19 Pandemic: An Empirical Investigation. (2022). Peng, Mei-Hui ; Dutta, Bireswar. In: Sustainability. RePEc:gam:jsusta:v:14:y:2022:i:13:p:8031-:d:853328. Full description at Econpapers || Download paper | |
| 2022 | Marketing insights from text analysis. (2022). Packard, Grant ; Nave, Gideon ; Olivola, Christopher ; Humphreys, Ashlee ; Luangrath, Andrea ; Moore, Sarah ; Boghrati, Reihane ; Hsu, Ming ; Rocklage, Matthew ; Berger, Jonah. In: Marketing Letters. RePEc:kap:mktlet:v:33:y:2022:i:3:d:10.1007_s11002-022-09635-6. Full description at Econpapers || Download paper | |
| 2022 | Digital transformation of the global media market: in search for new media formats. (2022). Tomyuk, Olga N ; Avdeeva, Olga. In: Economic Consultant. RePEc:ris:statec:0100. Full description at Econpapers || Download paper | |
| 2022 | The future of digital technologies in marketing: A conceptual framework and an overview. (2022). Ruyter, KO ; Plangger, Kirk ; Grewal, Dhruv ; Tucker, Catherine. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:50:y:2022:i:6:d:10.1007_s11747-022-00906-2. Full description at Econpapers || Download paper | |
| 2022 | The Use of Partial Least Squares Structural Equation Modeling and Complementary Methods in International Management Research. (2022). Hauff, Sven ; Gudergan, Siegfried P ; Richter, Nicole F ; Ringle, Christian M. In: Management International Review. RePEc:spr:manint:v:62:y:2022:i:4:d:10.1007_s11575-022-00475-0. Full description at Econpapers || Download paper | |
| 2022 | Impact of employee attitude on their pro-social behavior: a case study. (2022). Ali, Rizwan ; Awan, Raheel Amir ; Abid, Nisar ; Io, Edmunds. In: Entrepreneurship and Sustainability Issues. RePEc:ssi:jouesi:v:9:y:2022:i:4:p:416-426. Full description at Econpapers || Download paper | |
| 2022 | Rethinking Value Creation in Brick-and-Mortar Retailing. (2022). Scheurer, Thomas ; Finken, David. In: Marketing Review St.Gallen. RePEc:zbw:hsgmrs:279657. Full description at Econpapers || Download paper |
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