Customer Needs and Solutions / Springer
Citation Profile [Updated: 2026-03-14 21:09:38]
5 Years H Index
9
Impact Factor (IF)
0.59
5 Years IF
0.27
Data available in this
report
[Raw
data] [50 most cited papers]
[50 most relevant papers]
[cites used to compute IF]
[Recent
citations ][Frequent citing
series ] [more data in
EconPapers]
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trace new citations] [Missing
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Main indicators
Raw Data
| IF | AIF | CIF | IF5 | DOC | CDO | CIT | NCI | CCU | D2Y | C2Y | D5Y | C5Y | SC | %SC | CiY | II | AII | |
| 2015 | 0 | 0.52 | 0.11 | 0 | 27 | 27 | 118 | 3 | 3 | 0 | 0 | 1 | 33.3 | 3 | 0.11 | 0.22 | ||
| 2016 | 0.37 | 0.5 | 0.23 | 0.37 | 17 | 44 | 13 | 10 | 13 | 27 | 10 | 27 | 10 | 1 | 10 | 0 | 0.2 | |
| 2017 | 0.3 | 0.52 | 0.28 | 0.3 | 6 | 50 | 14 | 14 | 27 | 44 | 13 | 44 | 13 | 0 | 0 | 0.21 | ||
| 2018 | 0 | 0.53 | 0.19 | 0.16 | 14 | 64 | 143 | 12 | 39 | 23 | 50 | 8 | 0 | 2 | 0.14 | 0.22 | ||
| 2019 | 0.5 | 0.54 | 0.35 | 0.33 | 10 | 74 | 23 | 26 | 65 | 20 | 10 | 64 | 21 | 5 | 19.2 | 5 | 0.5 | 0.21 |
| 2020 | 0.88 | 0.64 | 0.54 | 0.55 | 8 | 82 | 7 | 44 | 109 | 24 | 21 | 74 | 41 | 1 | 2.3 | 1 | 0.13 | 0.3 |
| 2021 | 0.33 | 0.74 | 0.63 | 0.65 | 18 | 100 | 4 | 63 | 172 | 18 | 6 | 55 | 36 | 6 | 9.5 | 0 | 0.27 | |
| 2022 | 0.12 | 0.73 | 0.56 | 0.75 | 8 | 108 | 4 | 61 | 233 | 26 | 3 | 56 | 42 | 0 | 1 | 0.13 | 0.22 | |
| 2023 | 0.12 | 0.69 | 0.4 | 0.55 | 7 | 115 | 0 | 46 | 279 | 26 | 3 | 58 | 32 | 0 | 0 | 0.2 | ||
| 2024 | 0 | 0.81 | 0.31 | 0.18 | 10 | 125 | 10 | 39 | 318 | 15 | 51 | 9 | 3 | 7.7 | 2 | 0.2 | 0.23 | |
| 2025 | 0.59 | 0.31 | 0.27 | 9 | 134 | 0 | 41 | 359 | 17 | 10 | 51 | 14 | 0 | 0 |
| IF: | Two years Impact Factor: C2Y / D2Y |
| AIF: | Average Impact Factor for all series in RePEc in year y |
| CIF: | Cumulative impact factor |
| IF5: | Five years Impact Factor: C5Y / D5Y |
| DOC: | Number of documents published in year y |
| CDO: | Cumulative number of documents published until year y |
| CIT: | Number of citations to papers published in year y |
| NCI: | Number of citations in year y |
| CCU: | Cumulative number of citations to papers published until year y |
| D2Y: | Number of articles published in y-1 plus y-2 |
| C2Y: | Cites in y to articles published in y-1 plus y-2 |
| D5Y: | Number of articles published in y-1 until y-5 |
| C5Y: | Cites in y to articles published in y-1 until y-5 |
| SC: | selft citations in y to articles published in y-1 plus y-2 |
| %SC: | Percentage of selft citations in y to articles published in y-1 plus y-2 |
| CiY: | Cites in year y to documents published in year y |
| II: | Immediacy Index: CiY / Documents. |
| AII: | Average Immediacy Index for series in RePEc in year y |
50 most cited documents in this series
| # | Year | Title | Cited |
|---|---|---|---|
| 1 | 2018 | Consumer Choice and Autonomy in the Age of Artificial Intelligence and Big Data. (2018). Huber, Joel ; Yang, Haiyang ; Frank, Douglas ; Weber, Bernd ; Crum, Alia ; Carmon, Ziv ; Goldstein, William ; Andre, Quentin ; Boven, Leaf ; Wertenbroch, Klaus. In: Customer Needs and Solutions. RePEc:spr:custns:v:5:y:2018:i:1:d:10.1007_s40547-017-0085-8. Full description at Econpapers || Download paper | 41 |
| 2 | 2018 | In Pursuit of Enhanced Customer Retention Management: Review, Key Issues, and Future Directions. (2018). Ascarza, Eva ; Neal, David ; Libai, Barak ; Anderson, Zachery ; Lemmens, Aurelie ; Gupta, Sunil ; Neslin, Scott A ; Schrift, Rom ; Fader, Peter S ; Netzer, Oded ; Provost, Foster. In: Customer Needs and Solutions. RePEc:spr:custns:v:5:y:2018:i:1:d:10.1007_s40547-017-0080-0. Full description at Econpapers || Download paper | 27 |
| 3 | 2018 | Sharing Economy: Review of Current Research and Future Directions. (2018). Messinger, Paul R ; Proserpio, Davide ; Wu, Chunhua ; Narasimhan, Chakravarthi ; Jiang, Baojun ; Subramanian, Upender ; Zhu, Ting ; Moorthy, Sridhar ; Papatla, Purushottam ; Kopalle, Praveen K. In: Customer Needs and Solutions. RePEc:spr:custns:v:5:y:2018:i:1:d:10.1007_s40547-017-0079-6. Full description at Econpapers || Download paper | 24 |
| 4 | 2015 | Business-to-Business Buying: Challenges and Opportunities. (2015). Jindal, Pranav ; Mantrala, Murali ; Scheer, Lisa ; Lilien, Gary ; Kayande, Ujwal ; Rindfleisch, Aric ; Bharadwaj, Sundar ; Sridhar, Shrihari ; Spekman, Robert ; Palmatier, Robert ; Lusch, Robert ; Grewal, Rajdeep. In: Customer Needs and Solutions. RePEc:spr:custns:v:2:y:2015:i:3:p:193-208. Full description at Econpapers || Download paper | 22 |
| 5 | 2015 | Research Opportunities in Emerging Markets: an Inter-disciplinary Perspective from Marketing, Economics, and Psychology. (2015). Mobarak, Ahmed ; Foster, Andrew ; Atkin, David ; Jin, Ginger ; Iyer, Ganesh ; Qian, YI ; Keniston, Daniel ; Wood, Wendy ; Kitayama, Shinobu ; Shum, Matt ; Sudhir, K ; Priester, Joe ; Tewari, Ishani. In: Customer Needs and Solutions. RePEc:spr:custns:v:2:y:2015:i:4:p:264-276. Full description at Econpapers || Download paper | 20 |
| 6 | 2015 | An Interdisciplinary Review of Research in Conjoint Analysis: Recent Developments and Directions for Future Research. (2015). Desarbo, Wayne ; Rao, Vithala ; Malhotra, Naresh K. ; Agarwal, James. In: Customer Needs and Solutions. RePEc:spr:custns:v:2:y:2015:i:1:p:19-40. Full description at Econpapers || Download paper | 20 |
| 7 | 2015 | Whatâs Different About Emerging Markets, and What Does it Mean for Theory and Practice?. (2015). Kayande, Ujwal ; Srivastava, Rajendra K ; Roberts, John. In: Customer Needs and Solutions. RePEc:spr:custns:v:2:y:2015:i:4:p:245-250. Full description at Econpapers || Download paper | 14 |
| 8 | 2018 | Beyond Posted Prices: the Past, Present, and Future of Participative Pricing Mechanisms. (2018). Spann, Martin ; Skiera, Bernd ; Popkowski Leszczyc, Peter ; Haruvy, Ernan ; Koenigsberg, Oded ; Bertini, Marco ; Thomas, Manoj ; Mak, Vincent ; Jap, Sandy D ; Zeithammer, Robert. In: Customer Needs and Solutions. RePEc:spr:custns:v:5:y:2018:i:1:d:10.1007_s40547-017-0082-y. Full description at Econpapers || Download paper | 12 |
| 9 | 2019 | The Consumer Response to Corporate Political Advocacy: a Review and Future Directions. (2019). Weber, T J ; Paharia, Neeru ; Hydock, Chris. In: Customer Needs and Solutions. RePEc:spr:custns:v:6:y:2019:i:3:d:10.1007_s40547-019-00098-x. Full description at Econpapers || Download paper | 9 |
| 10 | 2024 | Sentiment Analysis in the Age of Generative AI. (2024). Hartmann, Jochen ; Krugmann, Jan Ole. In: Customer Needs and Solutions. RePEc:spr:custns:v:11:y:2024:i:1:d:10.1007_s40547-024-00143-4. Full description at Econpapers || Download paper | 9 |
| 11 | 2018 | Emerging Trends in Product Bundling: Investigating Consumer Choice and Firm Behavior. (2018). Levin, Irwin ; Kim, Hwang ; Bhargava, Hemant ; Russell, Gary J ; Ma, YU ; Cooke, Alan ; Rao, Vithala R ; Derdenger, Tim ; Venkatesh, R ; Mehta, Nitin ; Kumar, Nanda ; Pracejus, John. In: Customer Needs and Solutions. RePEc:spr:custns:v:5:y:2018:i:1:d:10.1007_s40547-017-0075-x. Full description at Econpapers || Download paper | 9 |
| 12 | 2015 | Wireless Carriersâ Exclusive Handset Arrangements: an Empirical Look at the iPhone. (2015). Chintagunta, Pradeep ; Zhu, Ting ; Liu, Hongju. In: Customer Needs and Solutions. RePEc:spr:custns:v:2:y:2015:i:2:p:177-190. Full description at Econpapers || Download paper | 8 |
| 13 | 2015 | Enhancing Crowdsourcing Success: the Role of Creative and Deliberate Problem-Solving Styles. (2015). Slotegraaf, Rebecca ; Mahr, Dominik ; Rindfleisch, Aric. In: Customer Needs and Solutions. RePEc:spr:custns:v:2:y:2015:i:3:p:209-221. Full description at Econpapers || Download paper | 8 |
| 14 | 2018 | How Context Affects Choice. (2018). John, Leslie ; Sudhir, K ; Hansen, Karsten ; Bollinger, Bryan ; Wood, Wendy ; Sela, Aner ; Liu, Wendy ; Singh, Vishal ; Rooderkerk, Robert P ; Thomadsen, Raphael ; Amir, ON ; Arora, Neeraj. In: Customer Needs and Solutions. RePEc:spr:custns:v:5:y:2018:i:1:d:10.1007_s40547-017-0084-9. Full description at Econpapers || Download paper | 8 |
| 15 | 2015 | Developing Customer Solutions for Subsistence Marketplaces in Emerging Economies: a BottomâUp 3C (Customer, Community, and Context) Approach. (2015). Venugopal, Srinivas ; Viswanathan, Madhubalan. In: Customer Needs and Solutions. RePEc:spr:custns:v:2:y:2015:i:4:p:325-336. Full description at Econpapers || Download paper | 8 |
| 16 | 2018 | Everywhere and at All Times: Mobility, Consumer Decision-Making, and Choice. (2018). Li, Beibei ; Muir, David M ; Mason, Charlotte H ; Sun, Baohong ; Chen, Zoey ; Schlosser, Ann E ; Venkatesan, Rajkumar ; Lurie, Nicholas H ; Pancras, Joseph ; Berger, Jonah ; Liu, Hongju ; Packard, Grant. In: Customer Needs and Solutions. RePEc:spr:custns:v:5:y:2018:i:1:d:10.1007_s40547-017-0076-9. Full description at Econpapers || Download paper | 8 |
| 17 | 2019 | Technological Workforce and Its Impact on Algorithmic Justice in Politics. (2019). Shafto, Patrick ; Lee, Kyung Won ; Williams, Jerome D ; Lopez, David. In: Customer Needs and Solutions. RePEc:spr:custns:v:6:y:2019:i:3:d:10.1007_s40547-019-00103-3. Full description at Econpapers || Download paper | 6 |
| 18 | 2017 | Signaling Success: Word of Mouth as Self-Enhancement. (2017). Godes, David ; Wojnicki, Andrea C. In: Customer Needs and Solutions. RePEc:spr:custns:v:4:y:2017:i:4:d:10.1007_s40547-017-0077-8. Full description at Econpapers || Download paper | 6 |
| 19 | 2018 | Advancing Non-compensatory Choice Models in Marketing. (2018). Otter, Thomas ; Allenby, Greg M ; Honka, Elisabeth ; Curry, David J ; Zantedeschi, Daniel ; Wang, Xin ; Aribarg, Anocha ; Henderson, TY ; Bentley, Taylor ; Seiler, Stephan ; Kohli, Rajeev ; Dotson, Marc ; Jedidi, Kamel. In: Customer Needs and Solutions. RePEc:spr:custns:v:5:y:2018:i:1:d:10.1007_s40547-017-0072-0. Full description at Econpapers || Download paper | 5 |
| 20 | 2019 | Marketing Scholars and Political Marketing: the Pragmatic and Principled Reasons for Why Marketing Academics Should Research the Use of Marketing in the Political Arena. (2019). Lees-Marshment, Jennifer. In: Customer Needs and Solutions. RePEc:spr:custns:v:6:y:2019:i:3:d:10.1007_s40547-019-0091-0. Full description at Econpapers || Download paper | 5 |
| 21 | 2015 | Retaining Talented Salespeople. (2015). Lu, Steven ; Voola, Ranjit ; Bonfrer, Andre. In: Customer Needs and Solutions. RePEc:spr:custns:v:2:y:2015:i:2:p:148-164. Full description at Econpapers || Download paper | 5 |
| 22 | 2016 | Measuring Economic Efficiency in the Motion Picture Industry: a Data Envelopment Analysis Approach. (2016). Amrouche, Nawel ; Hababou, Moez ; Jedidi, Kamel. In: Customer Needs and Solutions. RePEc:spr:custns:v:3:y:2016:i:3:d:10.1007_s40547-016-0069-0. Full description at Econpapers || Download paper | 5 |
| 23 | 2020 | Technology-Augmented Choice: How Digital Innovations Are Transforming Consumer Decision Processes. (2020). Melumad, Shiri ; Hadi, Rhonda ; Hildebrand, Christian ; Ward, Adrian F. In: Customer Needs and Solutions. RePEc:spr:custns:v:7:y:2020:i:3:d:10.1007_s40547-020-00107-4. Full description at Econpapers || Download paper | 4 |
| 24 | 2019 | Using the Double Transparency of Autonomous Vehicles to Increase Fairness and Social Welfare. (2019). Ding, Min ; Xu, Jie. In: Customer Needs and Solutions. RePEc:spr:custns:v:6:y:2019:i:1:d:10.1007_s40547-019-00093-2. Full description at Econpapers || Download paper | 4 |
| 25 | 2015 | Millions of Opportunities: An Agenda for Research in Emerging Markets. (2015). Chandy, Rajesh ; Narasimhan, OM. In: Customer Needs and Solutions. RePEc:spr:custns:v:2:y:2015:i:4:p:251-263. Full description at Econpapers || Download paper | 4 |
| 26 | 2018 | Understanding Influence of Marketing Thought on Practice: an Analysis of Business Journals Using Textual and Latent Dirichlet Allocation (LDA) Analysis. (2018). Wang, Xin ; Ryoo, Jun Hyun ; Borah, Abhishek. In: Customer Needs and Solutions. RePEc:spr:custns:v:5:y:2018:i:3:d:10.1007_s40547-018-0089-z. Full description at Econpapers || Download paper | 4 |
| 27 | 2018 | A Factorial Hidden Markov Model for the Analysis of Temporal Change in Choice Models. (2018). Desarbo, Wayne S ; Kani, Amirali. In: Customer Needs and Solutions. RePEc:spr:custns:v:5:y:2018:i:3:d:10.1007_s40547-018-0088-0. Full description at Econpapers || Download paper | 3 |
| 28 | 2015 | Exploration- and Exploitation-Oriented Marketing Strategies and Sales Growth in Emerging Markets. (2015). Bharadwaj, Sundar ; Bahadir, S ; Vila, Omar . In: Customer Needs and Solutions. RePEc:spr:custns:v:2:y:2015:i:4:p:277-289. Full description at Econpapers || Download paper | 3 |
| 29 | 2016 | Hide Supremacy or Admit InferiorityâMarket Entry Strategies in Response to Consumer Informational Needs. (2016). Lin, Yuanfang ; Pazgal, Amit. In: Customer Needs and Solutions. RePEc:spr:custns:v:3:y:2016:i:2:d:10.1007_s40547-015-0061-0. Full description at Econpapers || Download paper | 3 |
| 30 | 2015 | The Long-Term Effect of Multichannel Usage on Sales. (2015). Bilgicer, Tolga ; Neslin, Scott ; Jedidi, Kamel ; Lehmann, Donald. In: Customer Needs and Solutions. RePEc:spr:custns:v:2:y:2015:i:1:p:41-56. Full description at Econpapers || Download paper | 3 |
| 31 | 2017 | A Parametric Constrained Segmentation Methodology for Application in Sport Marketing. (2017). Desarbo, Wayne S ; Chen, Qian ; Blank, Ashley Stadler. In: Customer Needs and Solutions. RePEc:spr:custns:v:4:y:2017:i:4:d:10.1007_s40547-017-0086-7. Full description at Econpapers || Download paper | 3 |
| 32 | 2015 | Online Retailing Paired with KiranaâA Formidable Combination for Emerging Markets. (2015). Gokhale, Srikant ; Rawal, Saurabh ; Sinha, Piyush . In: Customer Needs and Solutions. RePEc:spr:custns:v:2:y:2015:i:4:p:317-324. Full description at Econpapers || Download paper | 3 |
| 33 | 2022 | Privacy-Centric Digital Advertising: Implications for Research. (2022). Runge, Julian ; Johnson, Garrett ; Seufert, Eric. In: Customer Needs and Solutions. RePEc:spr:custns:v:9:y:2022:i:1:d:10.1007_s40547-022-00125-4. Full description at Econpapers || Download paper | 3 |
| 34 | 2017 | The Product Quality Impact of Aligning Buyer-Supplier Network Structure and Product Architecture: an Empirical Investigation in the Automobile Industry. (2017). Kushwaha, Tarun ; Kalaignanam, Kartik ; Nair, Anand. In: Customer Needs and Solutions. RePEc:spr:custns:v:4:y:2017:i:1:d:10.1007_s40547-017-0074-y. Full description at Econpapers || Download paper | 2 |
| 35 | 2016 | Coordinating R&D, Product Positioning, and Pricing Strategy: A Duopoly Model. (2016). Xie, Yuying ; Wang, Xin ; Yeniyurt, Sengun ; Jagpal, Harsharanjeet S. In: Customer Needs and Solutions. RePEc:spr:custns:v:3:y:2016:i:2:d:10.1007_s40547-015-0063-y. Full description at Econpapers || Download paper | 2 |
| 36 | 2018 | Individualsâ Decisions in the Presence of Multiple Goals. (2018). Swait, Joffre ; Donkers, Bas ; dellaert, benedict ; Chorus, Caspar ; Adamowicz, Wiktor ; Bruch, Elizabeth E ; Cherchi, Elisabetta ; Vic, Wiktor L ; Arentze, Theo A ; A. A. J. Marley, ; Salisbury, Linda Court ; Feinberg, Fred M. In: Customer Needs and Solutions. RePEc:spr:custns:v:5:y:2018:i:1:d:10.1007_s40547-017-0071-1. Full description at Econpapers || Download paper | 2 |
| 37 | 2016 | Maximal or Minimal Differentiation in a Hotelling Market? A Fresh Perspective. (2016). Thomadsen, Raphael ; Soberman, David ; Pazgal, Amit. In: Customer Needs and Solutions. RePEc:spr:custns:v:3:y:2016:i:1:d:10.1007_s40547-015-0054-z. Full description at Econpapers || Download paper | 2 |
| 38 | 2024 | Generative AI and Usage in Marketing Classroom. (2024). Grewal, Rajdeep ; Dong, Songting ; Ding, Min. In: Customer Needs and Solutions. RePEc:spr:custns:v:11:y:2024:i:1:d:10.1007_s40547-024-00145-2. Full description at Econpapers || Download paper | 2 |
| 39 | 2016 | Maximal or Minimal Differentiation in a Hotelling Market? A Fresh Perspective. (2016). Thomadsen, Raphael ; Soberman, David ; Pazgal, Amit. In: Customer Needs and Solutions. RePEc:spr:custns:v:3:y:2016:i:1:p:42-47. Full description at Econpapers || Download paper | 2 |
| 40 | 2017 | No Man is an Island: the Effect of Social Presence on Negative Word of Mouth Intention in Service Failures. (2017). He, YI ; Chen, Qimei ; Hu, Miao ; Alden, Dana L. In: Customer Needs and Solutions. RePEc:spr:custns:v:4:y:2017:i:4:d:10.1007_s40547-017-0078-7. Full description at Econpapers || Download paper | 2 |
| 41 | 2021 | Herding Among Retail Shoppers: the Case of Television Shopping Network. (2021). Hu, YE ; Hui, Sam ; Chen, Ming ; Wang, Kitty. In: Customer Needs and Solutions. RePEc:spr:custns:v:8:y:2021:i:1:d:10.1007_s40547-020-00111-8. Full description at Econpapers || Download paper | 2 |
| 42 | 2020 | The Impact of Gray Markets on Product Quality and Profitability. (2020). Liu, Xueying ; Pazgal, Amit. In: Customer Needs and Solutions. RePEc:spr:custns:v:7:y:2020:i:3:d:10.1007_s40547-020-00105-6. Full description at Econpapers || Download paper | 2 |
| 43 | 2015 | Trends in Business Markets. (2015). Grewal, Rajdeep ; Lilien, Gary . In: Customer Needs and Solutions. RePEc:spr:custns:v:2:y:2015:i:3:p:191-192. Full description at Econpapers || Download paper | 1 |
| 44 | 2015 | Measuring the Impact of a Conditional Cash Transfer Program on Consumption Behavior with Propensity Scoring. (2015). Kamakura, Wagner ; Mazzon, Jose. In: Customer Needs and Solutions. RePEc:spr:custns:v:2:y:2015:i:4:p:302-316. Full description at Econpapers || Download paper | 1 |
| 45 | 2019 | On Marketing Strategy in Electoral Politics. (2019). Moorthy, Sridhar. In: Customer Needs and Solutions. RePEc:spr:custns:v:6:y:2019:i:3:d:10.1007_s40547-019-00102-4. Full description at Econpapers || Download paper | 1 |
| 46 | 2016 | SatisfactionâRepurchase Intentions Relationship: Exploring the Contingent Roles of Consideration Set Size and Price Consciousness. (2016). He, Xin ; Bindroo, Vishal ; Echambadi, Raj. In: Customer Needs and Solutions. RePEc:spr:custns:v:3:y:2016:i:3:d:10.1007_s40547-016-0067-2. Full description at Econpapers || Download paper | 1 |
| 47 | 2021 | Power and Message Framing: the Case of Comparative Advertising. (2021). Shen, Yiqin Alicia ; Li, Xingbo ; Jain, Shalini Sarin. In: Customer Needs and Solutions. RePEc:spr:custns:v:8:y:2021:i:1:d:10.1007_s40547-020-00110-9. Full description at Econpapers || Download paper | 1 |
| 48 | 2015 | Which Modeling Scholars Get Promoted, and How Fast?. (2015). Meng, Meg ; Zamudio, Cesar. In: Customer Needs and Solutions. RePEc:spr:custns:v:2:y:2015:i:1:p:91-104. Full description at Econpapers || Download paper | 1 |
| 49 | 2016 | Does Green Make You Greedy or Does it Make You Go Green? The Influence of Green Color Primes on Consumersâ Promotion Preferences. (2016). Barone, Michael J ; Winterich, Karen Page. In: Customer Needs and Solutions. RePEc:spr:custns:v:3:y:2016:i:1:d:10.1007_s40547-015-0058-8. Full description at Econpapers || Download paper | 1 |
| 50 | 2019 | Examining Brand Strength of Political Candidates: a Performance Premium Approach. (2019). Lewis, Michael ; Schweidel, David A ; Fossen, Beth L. In: Customer Needs and Solutions. RePEc:spr:custns:v:6:y:2019:i:3:d:10.1007_s40547-019-0092-z. Full description at Econpapers || Download paper | 1 |
50 most relevant documents in this series (papers most cited in the last two years)
| # | Year | Title | Cited |
|---|---|---|---|
| 1 | 2018 | Consumer Choice and Autonomy in the Age of Artificial Intelligence and Big Data. (2018). Huber, Joel ; Yang, Haiyang ; Frank, Douglas ; Weber, Bernd ; Crum, Alia ; Carmon, Ziv ; Goldstein, William ; Andre, Quentin ; Boven, Leaf ; Wertenbroch, Klaus. In: Customer Needs and Solutions. RePEc:spr:custns:v:5:y:2018:i:1:d:10.1007_s40547-017-0085-8. Full description at Econpapers || Download paper | 13 |
| 2 | 2024 | Sentiment Analysis in the Age of Generative AI. (2024). Hartmann, Jochen ; Krugmann, Jan Ole. In: Customer Needs and Solutions. RePEc:spr:custns:v:11:y:2024:i:1:d:10.1007_s40547-024-00143-4. Full description at Econpapers || Download paper | 9 |
| 3 | 2018 | In Pursuit of Enhanced Customer Retention Management: Review, Key Issues, and Future Directions. (2018). Ascarza, Eva ; Neal, David ; Libai, Barak ; Anderson, Zachery ; Lemmens, Aurelie ; Gupta, Sunil ; Neslin, Scott A ; Schrift, Rom ; Fader, Peter S ; Netzer, Oded ; Provost, Foster. In: Customer Needs and Solutions. RePEc:spr:custns:v:5:y:2018:i:1:d:10.1007_s40547-017-0080-0. Full description at Econpapers || Download paper | 9 |
| 4 | 2019 | The Consumer Response to Corporate Political Advocacy: a Review and Future Directions. (2019). Weber, T J ; Paharia, Neeru ; Hydock, Chris. In: Customer Needs and Solutions. RePEc:spr:custns:v:6:y:2019:i:3:d:10.1007_s40547-019-00098-x. Full description at Econpapers || Download paper | 6 |
| 5 | 2015 | Research Opportunities in Emerging Markets: an Inter-disciplinary Perspective from Marketing, Economics, and Psychology. (2015). Mobarak, Ahmed ; Foster, Andrew ; Atkin, David ; Jin, Ginger ; Iyer, Ganesh ; Qian, YI ; Keniston, Daniel ; Wood, Wendy ; Kitayama, Shinobu ; Shum, Matt ; Sudhir, K ; Priester, Joe ; Tewari, Ishani. In: Customer Needs and Solutions. RePEc:spr:custns:v:2:y:2015:i:4:p:264-276. Full description at Econpapers || Download paper | 5 |
| 6 | 2015 | Whatâs Different About Emerging Markets, and What Does it Mean for Theory and Practice?. (2015). Kayande, Ujwal ; Srivastava, Rajendra K ; Roberts, John. In: Customer Needs and Solutions. RePEc:spr:custns:v:2:y:2015:i:4:p:245-250. Full description at Econpapers || Download paper | 3 |
| 7 | 2018 | Advancing Non-compensatory Choice Models in Marketing. (2018). Otter, Thomas ; Allenby, Greg M ; Honka, Elisabeth ; Curry, David J ; Zantedeschi, Daniel ; Wang, Xin ; Aribarg, Anocha ; Henderson, TY ; Bentley, Taylor ; Seiler, Stephan ; Kohli, Rajeev ; Dotson, Marc ; Jedidi, Kamel. In: Customer Needs and Solutions. RePEc:spr:custns:v:5:y:2018:i:1:d:10.1007_s40547-017-0072-0. Full description at Econpapers || Download paper | 3 |
| 8 | 2018 | Emerging Trends in Product Bundling: Investigating Consumer Choice and Firm Behavior. (2018). Levin, Irwin ; Kim, Hwang ; Bhargava, Hemant ; Russell, Gary J ; Ma, YU ; Cooke, Alan ; Rao, Vithala R ; Derdenger, Tim ; Venkatesh, R ; Mehta, Nitin ; Kumar, Nanda ; Pracejus, John. In: Customer Needs and Solutions. RePEc:spr:custns:v:5:y:2018:i:1:d:10.1007_s40547-017-0075-x. Full description at Econpapers || Download paper | 3 |
| 9 | 2016 | Measuring Economic Efficiency in the Motion Picture Industry: a Data Envelopment Analysis Approach. (2016). Amrouche, Nawel ; Hababou, Moez ; Jedidi, Kamel. In: Customer Needs and Solutions. RePEc:spr:custns:v:3:y:2016:i:3:d:10.1007_s40547-016-0069-0. Full description at Econpapers || Download paper | 2 |
| 10 | 2021 | Herding Among Retail Shoppers: the Case of Television Shopping Network. (2021). Hu, YE ; Hui, Sam ; Chen, Ming ; Wang, Kitty. In: Customer Needs and Solutions. RePEc:spr:custns:v:8:y:2021:i:1:d:10.1007_s40547-020-00111-8. Full description at Econpapers || Download paper | 2 |
| 11 | 2015 | Business-to-Business Buying: Challenges and Opportunities. (2015). Jindal, Pranav ; Mantrala, Murali ; Scheer, Lisa ; Lilien, Gary ; Kayande, Ujwal ; Rindfleisch, Aric ; Bharadwaj, Sundar ; Sridhar, Shrihari ; Spekman, Robert ; Palmatier, Robert ; Lusch, Robert ; Grewal, Rajdeep. In: Customer Needs and Solutions. RePEc:spr:custns:v:2:y:2015:i:3:p:193-208. Full description at Econpapers || Download paper | 2 |
| 12 | 2019 | Marketing Scholars and Political Marketing: the Pragmatic and Principled Reasons for Why Marketing Academics Should Research the Use of Marketing in the Political Arena. (2019). Lees-Marshment, Jennifer. In: Customer Needs and Solutions. RePEc:spr:custns:v:6:y:2019:i:3:d:10.1007_s40547-019-0091-0. Full description at Econpapers || Download paper | 2 |
| 13 | 2015 | Enhancing Crowdsourcing Success: the Role of Creative and Deliberate Problem-Solving Styles. (2015). Slotegraaf, Rebecca ; Mahr, Dominik ; Rindfleisch, Aric. In: Customer Needs and Solutions. RePEc:spr:custns:v:2:y:2015:i:3:p:209-221. Full description at Econpapers || Download paper | 2 |
| 14 | 2017 | Signaling Success: Word of Mouth as Self-Enhancement. (2017). Godes, David ; Wojnicki, Andrea C. In: Customer Needs and Solutions. RePEc:spr:custns:v:4:y:2017:i:4:d:10.1007_s40547-017-0077-8. Full description at Econpapers || Download paper | 2 |
| 15 | 2024 | Generative AI and Usage in Marketing Classroom. (2024). Grewal, Rajdeep ; Dong, Songting ; Ding, Min. In: Customer Needs and Solutions. RePEc:spr:custns:v:11:y:2024:i:1:d:10.1007_s40547-024-00145-2. Full description at Econpapers || Download paper | 2 |
Citing documents used to
compute impact factor: 10
| Year | Title | |
|---|---|---|
| 2025 | The second moverâs market research dilemma. (2025). Christen, Markus ; Soberman, David A. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:13:y:2025:i:2:d:10.1057_s41270-024-00320-3. Full description at Econpapers || Download paper | |
| 2025 | Can Large Language Models Extract Customer Needs as well as Professional Analysts?. (2025). Hauser, John R ; Mao, Chengfeng ; Timoshenko, Artem. In: Papers. RePEc:arx:papers:2503.01870. Full description at Econpapers || Download paper | |
| 2025 | The power of generative marketing: Can generative AI create superhuman visual marketing content?. (2025). Domdey, Samuel ; Hartmann, Jochen ; Exner, Yannick. In: International Journal of Research in Marketing. RePEc:eee:ijrema:v:42:y:2025:i:1:p:13-31. Full description at Econpapers || Download paper | |
| 2025 | Measuring technology acceptance over time using transfer models based on online customer reviews. (2025). Baier, Daniel ; Karasenko, Andreas ; Rese, Alexandra. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:85:y:2025:i:c:s0969698925000578. Full description at Econpapers || Download paper | |
| 2025 | Harnessing public sentiment: A literature review of sentiment analysis in energy research. (2025). Ren, Jeana T. In: Renewable and Sustainable Energy Reviews. RePEc:eee:rensus:v:219:y:2025:i:c:s1364032125004125. Full description at Econpapers || Download paper | |
| 2025 | Predicting emotion intensity in Polish political texts: comparing supervised models and large language models in a low-resource language. (2025). Flakus, Maria ; Koc, Piotr ; Plisiecki, Hubert ; Pokropek, Artur. In: Quality & Quantity: International Journal of Methodology. RePEc:spr:qualqt:v:59:y:2025:i:4:d:10.1007_s11135-025-02116-8. Full description at Econpapers || Download paper | |
| 2025 | Peer effect matters for the adoption of new energy vehicles: Evidence from consumer sentiment analysis using Chat-GPT. (2025). Yu, Shuyi ; Tan, Shiyu ; Fu, Tong. In: Energy Economics. RePEc:eee:eneeco:v:148:y:2025:i:c:s0140988325005195. Full description at Econpapers || Download paper | |
| 2025 | Decoding risk sentiment in 10-K filings: Predictability for U.S. stock indices. (2025). Henrquez, Pablo A ; Magner, Nicols ; Sanhueza, Aliro. In: Finance Research Letters. RePEc:eee:finlet:v:81:y:2025:i:c:s1544612325007317. Full description at Econpapers || Download paper | |
| 2025 | Generative AI advertisements and Humanâ¬âAI collaboration: The role of humans as gatekeepers of humanity. (2025). Madathil, Johnson Clement. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:87:y:2025:i:c:s0969698925001602. Full description at Econpapers || Download paper | |
| 2025 | Empowering GenAI stakeholders. (2025). Hermann, Erik ; Puntoni, Stefano. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:53:y:2025:i:3:d:10.1007_s11747-025-01098-1. Full description at Econpapers || Download paper |
Recent citations
Recent citations received in 2024
| Year | Citing document | |
|---|---|---|
| 2024 | Leveraging LLMs for Unstructured Direct Elicitation of Decision Rules. (2024). Dong, Songting. In: Customer Needs and Solutions. RePEc:spr:custns:v:11:y:2024:i:1:d:10.1007_s40547-024-00151-4. Full description at Econpapers || Download paper |
Recent citations received in 2022
| Year | Citing document | |
|---|---|---|
| 2022 | Economic Research on Privacy Regulation: Lessons from the GDPR and Beyond. (2022). Johnson, Garrett. In: NBER Chapters. RePEc:nbr:nberch:14784. Full description at Econpapers || Download paper |
10 most frequent citing series